(Marine Parade/SK/Pasir Ris Polyclinic] 1 Year Contract Patient Service Associate (Customer Fronting) - $2500 #HLV

Recruit Express Pte Ltd; Singapore; Sur place; SGD 24 000 - 30 000; Plein temps

Résumé du poste

Recruit Express Pte Ltd is seeking staff to greet patients, register them, and manage appointments at a health monitoring station across Marine Parade, Pasir Ris, and Sengkang. You will handle payments, respond to inquiries, and support patient care under supervisor rosters.

Roles include taking height/weight and blood pressure, coordinating referrals, and ensuring excellent customer service in a fast-paced environment. Weekday and Saturday shifts apply as rostered.

Qualifications

• Greet and register patients with courtesy.
• Schedule patient appointments accurately.
• Coordinate referrals and payments.
• Assist at health monitoring station with measurements.

Responsabilités

• Greet and register patients.
• Schedule patient appointments.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient inquiries.
• Manage patient concerns and ensure timely resolutions.
• Communicate effectively with patients for high-quality service.
• Operate health monitoring station duties including height/weight and blood pressure.

Connaissances

Customer service

Communication

Data entry

Description du poste

Working hours:

Weekday: 7am to 7pm (Only need to work 8 hours a day on weekdays (need to follow the roster planned by supervisor)

Every Sat: 7am to 130pm (Only need to work 4 hours on Sat (need to follow the roster planned by supervisor)

44 hours per work week

Locations:

Marine Parade/Pasir Ris/Sengkang

Roles & Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

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Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599