[Customer Fronting] 1 Year Contract PSA (Marine Parade/Pasir Ris/Tampines/Punggol/Bedok) - $2.5K #HLV

Recruit Express Pte Ltd; Singapore; On-site; SGD 23,000 - 32,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is recruiting for a patient services role at our health monitoring station. You will greet and register patients, schedule appointments and coordinate referrals to specialists, ensuring a smooth patient experience.

The position involves shift rosters and hands-on health checks, including taking height, weight, and blood pressure, with focus on delivering courteous, professional care to every patient.

Responsibilities

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' referral consultations
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution
• Communicate effectively to provide high level patient service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

Job description

Working hours:

Weekday: 7am to 7pm (Only need to work 8 hours a day on weekdays (need to follow the roster planned by supervisor)

Every Sat: 7am to 130pm (Only need to work 4 hours on Sat (need to follow the roster planned by supervisor)

44 hours per work week

Roles & Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station