[Immediate, Customer Fronting] 1 Year Contract PSA (Marine Parade/Pasir Ris/Tampines/Punggol/Bedok) - $2.5K #HLV

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 29.000 - 38.000; Vollzeit

Zusammenfassung

Recruit Express Pte Ltd in Singapore is hiring for a patient services role at our health monitoring station. You will greet and register patients, schedule appointments, coordinate referrals, and handle payments while delivering a high level of customer service.

You will be stationed at the health monitoring station according to roster, assisting with measuring height, weight and blood pressure, responding to patient inquiries, and escalating issues when needed to ensure timely resolutions.

Qualifikationen

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns and escalate when needed
• Communicate effectively with patients for high-quality service

Aufgaben

• Greet and register patients
• Schedule patient appointments
• Coordinate referrals to specialists
• Handle payments and respond to patient inquiries
• Manage patient concerns with timely resolutions
• Provide excellent patient service and communication
• Be stationed at the health monitoring station and assist with height/weight and blood pressure measurements

Jobbeschreibung

Working hours:

Weekday: 7am to 7pm (Only need to work 8 hours a day on weekdays (need to follow the roster planned by supervisor)

Every Sat: 7am to 130pm (Only need to work 4 hours on Sat (need to follow the roster planned by supervisor)

44 hours per work week

Roles & Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station