[Marine Parade/Pasir Ris Polyclinic] 1 Year Contract Patient Service Associate- $2500 #HLV

Recruit Express Pte Ltd; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a patient-facing staff member to support the health monitoring station. You will greet and register patients, help schedule appointments, and coordinate referrals when needed.

You will be stationed at the health monitoring station according to the roster, taking measurements such as height, weight, and blood pressure to support clinical staff and ensure smooth patient flows.

Responsibilities

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

Job description

Working hours

Weekday: 7am to 7pm (Only need to work 8 hours a day on weekdays (need to follow the roster planned by supervisor)

Every Sat: 7am to 130pm (Only need to work 4 hours on Sat (need to follow the roster planned by supervisor)

44 hours per work week

Roles & Responsibilities

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

----