Marine Navcomm Service Coordinator - Lead Engineers

Focal Search Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading marine services company in Singapore is seeking a Service Coordinator to manage client inquiries and service provisions. Candidates must have a diploma in electronics, along with over 5 years of experience in the marine industry. The role involves coordinating service engineers, resolving customer issues, and ensuring timely communications with clients. Strong leadership and exceptional communication skills are essential for success in this dynamic environment.

Qualifications

• Minimum 5 years’ experience in the marine industry.
• Strong leadership skills for task allocation.
• Ability to handle service inquiries effectively.

Responsibilities

• Process client inquiries via email and phone.
• Provide information about accounts, products, and services.
• Resolve consumer billing or service issues.

Skills

Customer service excellence

Sales generation

Problem-solving

Communication skills

Leadership in task allocation

Education

Diploma in Electronics and Electrical

Job description

A leading marine services company in Singapore is seeking a Service Coordinator to manage client inquiries and service provisions. Candidates must have a diploma in electronics, along with over 5 years of experience in the marine industry. The role involves coordinating service engineers, resolving customer issues, and ensuring timely communications with clients. Strong leadership and exceptional communication skills are essential for success in this dynamic environment.