Marine IT Support – M365 & Fleet Travel

JTE RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency based in Singapore is looking for an IT Support Engineer to manage and maintain the Microsoft 365 environment. The role involves handling fleet issue escalations and monitoring system health. Candidates should have at least 1 year of experience in managing Microsoft 365 and more than 2 years as L1 support in a mid to large enterprise. Travel will be required as part of the responsibilities. The working hours are 5 days a week from 9am to 6pm with a salary of up to $3,500.

Qualifications

• Minimum 1 year of experience managing Microsoft 365 environments.
• More than 2 years of experience as L1 support in a mid to large enterprise.
• Experience in setting up or supporting network and firewall.

Responsibilities

• Manage and maintain the Microsoft 365 environment.
• Serve as the first point of contact for fleet issue escalation.
• Monitor system health and perform regular performance reviews.
• Conduct annual hardware refresh for fleet devices and network equipment.
• Handle onboarding and offboarding processes for new hires and leavers.
• Document system configurations and create user guides.
• Provide high-level support, coordinating with teams and vendors.
• Manage IT procurement and collaborate with vendors.
• Travel when required.

Skills

Microsoft 365 management

L1 support

Network and firewall setup

Job description

A recruitment agency based in Singapore is looking for an IT Support Engineer to manage and maintain the Microsoft 365 environment. The role involves handling fleet issue escalations and monitoring system health. Candidates should have at least 1 year of experience in managing Microsoft 365 and more than 2 years as L1 support in a mid to large enterprise. Travel will be required as part of the responsibilities. The working hours are 5 days a week from 9am to 6pm with a salary of up to $3,500.