Marine Insurance Claims Specialist

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 32,000 - 56,000; Full time

Job summary

People Profilers Pte Ltd is recruiting for a claims officer to handle and process marine insurance claims, coordinate with clients, insurers, surveyors and underwriters, and ensure timely settlement. The role requires a diploma and strong communication, organisation and MS Office skills.

You will record notifications, monitor progress, review documents, and assist with loss statistics while providing excellent client support and accurate record-keeping.

Qualifications

• Diploma in any discipline.
• Good communication skills and able to liaise with clients and insurers.
• Meticulous, organised and proficient in Microsoft Office applications.

Responsibilities

• Handle and process insurance claims for clients, mainly for marine insurance matters.
• Record new claim notifications and monitor claim progress until settlement.
• Coordinate with clients, insurers, surveyors, adjusters and other related parties.
• Assist in arranging surveyors for damage assessment when required.
• Review supporting documents and bills before submission to insurers or surveyors.
• Follow up with underwriters to ensure claims are reviewed and settled fairly.
• Update clients on claim status and assist with claim-related enquiries.
• Prepare claims records, loss statistics and work with internal teams on payment or documentation matters.

Skills

Communication

Attention to detail

Organisational skills

Education

Diploma

Tools

Microsoft Office

Job description

People Profilers Pte Ltd is recruiting for a claims officer to handle and process marine insurance claims, coordinate with clients, insurers, surveyors and underwriters, and ensure timely settlement. The role requires a diploma and strong communication, organisation and MS Office skills.

You will record notifications, monitor progress, review documents, and assist with loss statistics while providing excellent client support and accurate record-keeping.