Manager, Warehouse Solutioning

Singapore Post Limited; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Singapore Post Limited is seeking a Solution Manager to architect warehouse and fulfilment solutions, aligning client requirements with SingPost’s core capabilities. The role focuses on cost modeling, workflow design, and cross-functional collaboration to drive growth.

You will own technical bids, analyze enterprise needs, and ensure operational performance across a network of warehouse sites and fulfilment centres, while maintaining profitability and SLAs.

Qualifications

• Bachelor's degree or equivalent in a relevant field is required.
• Proven ability to model costs and drive profitable solutions.
• Experience translating enterprise requirements into designed workflows and SOPs.
• Strong stakeholder management and collaboration with operations and sales teams.
• Hands-on with warehouse technology and automation concepts (WMS, RFID, barcoding).

Responsibilities

• Own the development of technical bids for warehouse and fulfilment services, gathering complex requirements and defining optimal workflows.
• Translate client needs into high-quality, executable warehouse solutions.
• Identify capabilities to broaden services and expand into new growth segments.
• Ensure consistent process compliance, capability deployment, and performance across the network.
• Monitor daily fulfilment flows to meet SLAs and client KPIs.
• Conduct regular audits of workflows and propose improvements to senior management for cost efficiency.
• Perform cost modeling and variance analysis to safeguard profitability.

Skills

Cost modelling

Data analysis

Proposal development

Stakeholder management

Workflow design

Education

Bachelor's degree in Supply Chain Management / Logistics / Operations Management

Tools

WMS

RFID

Barcoding

Order processing

Job description

Manager, Warehouse SolutioningWe use cookies to make the safest and most effective website possible.### Manager, Warehouse SolutioningApply: Singapore: Full time: Posted 6 Days Ago: R-103213**Job Description**The Solution Manager is a technical specialist responsible for developing warehouse, fulfilment, and value-added services (VAS) proposals that bridge customer needs with SingPost’s core capabilities. His/her mission is to develop new capabilities and translate complex enterprise requirements into high-quality, executable warehouse solutions that drive \"wins,\" optimize storage and inventory management, and protect profitability through rigorous cost modeling * Own the development of technical bids in collaboration with the operations and sales team for warehouse and fulfilment services; this includes proactively gathering complex technical requirements, defining optimal operational workflows, and creating compelling, value-driven proposals that align client needs with SingPost’s core capabilities to drive business growth* Identify and develop capabilities for the warehouse business to broaden range of services to existing customers and to expand into new growth segments* Responsible for the execution of the warehouse business playbook, ensuring consistent process compliance,, capability deployment, and operational performance across the organization’s network of diverse warehouse sites and fulfilment centres* Design and engineer end-to-end solutions for the warehouse and fulfilment workflows, ensuring that complex operational workflows meet customers’ specific handling, security, and compliance requirements* Monitor and manage daily fulfilment flows at a project level to ensure facility performance aligns with strict Service Level Agreements (SLAs) and client KPIs* Perform regular audits of operational workflows to proactively identify capability gaps, technical bottlenecks, or inefficiencies; provide actionable recommendations to senior management for process hardening and service upskilling* Maintain rigorous cost-control checks at the transaction level, performing detailed cost modeling and identifying variances in labor, material or vendor costs to ensure the operation remains within budget and maintains maximum profitability* Analyze warehouse throughput data using operational analytics to suggest tactical shifts in inventory management, picking, or automation implementation processes that improve speed without increasing cost* Liaise between Operations and the Customer, serving as the primary technical point of contact for enterprise clients regarding warehouse performance, solution design, and complex service recovery**Requriements*** Degree in Supply Chain Management or Logistics or Operations Management* At least 5 years of relevant experience* Sector-wide Exposure: Experience in eCommerce and FMCG industries is required;* Familiarity with healthcare, retail, or specialized goods is highly valued.* Warehouse Technology and Innovation Knowledge: Hands-on proficiency with advanced* Warehouse Management Systems (WMS), inventory tracking technologies (e.g., RFID, Barcoding), and order-processing capabilities; ability to leverage system data to optimize facility performance.* Warehouse Automation: Experience in using warehouse automation (AGV, AMR, 4-way shuttle, ASRS) will be advantageous* Operational Costing & Analytics: Experienced in cost modeling and unit economics; able to analyze operational spend, identify variances, and support the development of commercial business cases.* Data-Driven Decision Making: Capable in synthesising operational data into actionable performance reports and commercial impact analyses.* Solutioning and Proposal: Ability to take complex customer \"pain points\" and translate them into functional workflow designs and Standard Operating Procedures (SOPs) that meet both industry standards and client KPIs.* Process Improvement: Demonstrated experience in identifying \"on-the-ground\" capability gaps and implementing tactical solutions to improve warehouse services* Tactical Negotiation & Influence: Strong ability to manage and influence internal stakeholders and external clients to ensure seamless service delivery.