Manager (Training Excellence)

Government Technology Agency (GovTech); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Singapore Public Service, via the Singapore Aviation Academy, invites applications for a role focused on driving courseware development, digital learning initiatives and training quality to enhance aviation training.

You will work with subject matter experts and instructors to design and implement technology-enabled learning solutions. The role emphasizes collaboration, research on trends, and ensuring high standards across programmes and tools.

Qualifications

• Qualifications or experience in adult learning, curriculum development, instructional design, educational technology, or related fields.
• Proven track record in implementing and managing digital learning technologies.
• Proficiency in content authoring tools (e.g. Articulate, iSpring) and Learning Management Systems.
• Strong conceptual and analytical thinking skills.
• Excellent verbal, written communication and interpersonal skills.
• Self-motivated, resourceful, a good team player and able to multi-task.

Responsibilities

• Conduct courseware development projects through the entire lifecycle: analysis, design, development, implementation, and evaluation.
• Partner with subject matter experts and instructors to provide learning design guidance and develop online courseware, videos, and digital content.
• Conduct research and benchmarking on latest trends in digital learning and education technology, providing evidence-based recommendations to stakeholders.
• Collaborate with subject matter experts, instructional designers and instructors to implement and optimise learning technologies, including the Learning Management System.
• Provide training and support to internal stakeholders to ensure smooth adoption and implementation of learning technologies.
• Design and facilitate Train-the-Trainer programmes to build instructional capability and uphold delivery standards.
• Evaluate the effectiveness of existing programmes and learning technologies, and identify best practices to maintain training standards and programme quality.
• Conduct internal audits to ensure training programmes meet established quality standards.

Skills

Adult learning

Digital learning

Learning design

Content authoring tools

Learning Management Systems

Tools

Articulate

iSpring

Job description

What the role is

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives. The Singapore Aviation Academy (SAA) was established in 1958 as the training arm of the Civil Aviation Authority of Singapore (CAAS). It implements training programmes for local and international aviation professionals.

The Academy strives to stay at the forefront of developments by forging alliances with reputable aviation organisations and institutions worldwide. There are 4 schools in SAA, namely, the School of Aviation Management, School of Aviation Safety & Security, School of Air Traffic Services, and School of Airport Emergency Services. SAA is undergoing a transformation of andragogy and learning spaces, and is looking for passionate individuals to join us in raising the quality and delivery of aviation training.

What you will be working on

This role will be responsible for driving courseware development, digital learning initiatives and training quality to enhance the learning experience and effectiveness of aviation training. It requires expertise in instructional design and educational technology, with a proven track record of collaborating with multiple stakeholders to conceptualise and implement technology-enabled learning solutions. As part of the Training Excellence (TE) Section at SAA, you will:

• Conduct courseware development projects through the entire lifecycle: analysis, design, development, implementation, and evaluation.
• Partner with subject matter experts and instructors to provide learning design guidance and develop online courseware, videos, and digital content.
• Conduct research and benchmarking exercise on latest trends in digital learning and education technology, providing evidence-based recommendations to stakeholders.
• Collaborate with subject matter experts, instructional designers and instructors to implement and optimise learning technologies, including the Learning Management System.
• Provide training and support to internal stakeholders to ensure smooth adoption and implementation of learning technologies.
• Design and facilitate Train-the-Trainer programmes to build instructional capability and uphold delivery standards.
• Evaluate the effectiveness of existing programmes and learning technologies, and identify best practices to maintain training standards and programme quality.
• Conduct internal audits to ensure training programmes meet established quality standards.

What we are looking for

• Qualifications or experience in adult learning, curriculum development, instructional design, educational technology, or related fields
• Proven track record in implementing and managing digital learning technologies
• Proficiency in content authoring tools (e.g. Articulate, iSpring) and Learning Management Systems
• Strong conceptual and analytical thinking skills
• Excellent verbal, written communication and interpersonal skills
• Self-motivated, resourceful, a good team player and able to multi-task

Successful candidates will be offered a 3-year contract in the first instance, and may subsequently be considered for placement on a permanent tenure or a contract renewal.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.