Manager/Senior Manager, Financial Planning Programme Department, ISPD

Ministry of Manpower; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Ministry of Manpower (MOM) is seeking a senior researcher to drive the ISPD/FPPD agenda on financial literacy and retirement adequacy. You will lead surveys, cross-country research, and behavioural insights studies, collaborating with CPF Board, MDDI, and MoneySense partners to inform policy communications and digital services.

You will design studies, analyse findings, and coordinate responses to international information requests, contributing to national financial wellbeing initiatives and

Qualifications

• At least 5 years of working experience, preferably in policy research.
• Experience with quantitative, qualitative and behavioural insights research methods and analysis (e.g. surveys, focus groups).
• Competent in analysing data, with experience in statistical analysis, data visualisation using R, Python or other analytical software.
• Strong communication skills and interpersonal skills, comfortable in managing and engaging stakeholders.
• Self-driven, able to work independently and in a team.
• Advantageous to have data manipulation and visualization skills using Tableau or Power BI.
• PwDs are welcome to apply.

Responsibilities

• Lead the development of engagement and partnership strategy with government agencies and non-government entities.
• Oversee quantitative and qualitative research projects, including managing vendors and researchers.
• Coordinate international advocacy efforts through research and information requests.
• Provide data cuts and analyses for survey findings as needed by the team and MoneySense stakeholders.
• Prepare and present key survey findings and analyses at relevant platforms.

Skills

Policy research

Quantitative & qualitative research

Data analysis

Statistical visualization

Stakeholder management

Independent & team work

Tableau/Power BI

Education

Bachelor’s or Master’s in relevant field

Tools

R

Python

Tableau

Power BI

Job description

What the role is:

The Income Security Policy Division (ISPD) leads MOM’s efforts in empowering Singaporeans to plan and save for a secure retirement. Within ISPD, the Financial Planning Programme Department (FPPD) spearheads strategic communications, research, policy development, and international advocacy efforts to improve Singaporeans' financial wellbeing and retirement adequacy. FPPD also co-leads MoneySense, Singapore's national financial education programme, with the Monetary Authority of Singapore (MAS), helping Singaporeans manage their money well and make informed financial decisions on their own.You will drive the research agenda on financial literacy and policy reviews on retirement adequacy, lead the development of behavioural nudges to encourage positive financial planning behaviour and support international advocacy work. This includes leading the design and implementation of key surveys, analysing survey findings, undertaking deep dives to identify areas for improvement, and conducting cross-country research, landscape scans and responses to international information requests. You will also conduct research studies, including behavioural insights studies, using appropriate qualitative and quantitative methods to generate actionable insights for financial literacy initiatives, communications and partnerships and CPF policy reviews.You will work closely with agencies such as CPF Board and the Ministry of Digital Development and Information (MDDI) to leverage synergies across research plans for financial literacy and retirement planning, including on policy communications and enhancements to their digital services. You will also facilitate collaborative data sharing with MoneySense partners and academia, as well as collaborate closely with other relevant agencies.

What you will be working on:

• Lead the development of the engagement and partnership strategy with (i) government agencies to infuse financial literacy messaging at government touchpoints and digital services; and (ii) non-government entities to create awareness and encourage positive financial actions at life stages
• Lead the conduct of quantitative and qualitative research studies/projects of ISPD, which would include managing third-party vendors and other key stakeholders (e.g. academia)
• Support international advocacy efforts through research and coordination of responses to international information requests on financial literacy and retirement adequacy
• Provide data cuts and further analysis for survey findings as requested by the team or other MoneySense stakeholders
• Prepare and present key survey findings and analysis at relevant platforms

What we are looking for:

• Qualification in a relevant field such as Business, Data Science, Economics, Psychology, Social Science, Statistics or Public Policy
• At least 5 years of working experience, preferably in policy research
• Experience with quantitative, qualitative and behavioural insights research methods and analysis (e.g. surveys, focus groups)
• Competent in analysing data, with experience in statistical analysis, data visualisation using R, Python other analytical software
• Strong communication skills and interpersonal skills, comfortable in managing and engaging stakeholders
• Self-driven, able to work independently and in a team
• Advantageous to have data manipulation and visualization skills using Tableau or Power BI
• *PwDs are welcome to apply

About Ministry of Manpower

Championing Human Potential for a Thriving SingaporeSingaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.