Manager, Partnership (WPD)

skills & workforce development agency (swda); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Skills & Workforce Development Agency (SWDA) in Singapore seeks a detail-oriented specialist to support Programme Implementation and Management. You will liaise with partners, verify enrolments and claims, and help prevent double funding while engaging jobseekers at career events.

The role emphasizes using AI tools like Pair and SmartCompose, automation with Plumber, and data management in Excel, with a focus on accurate reporting and stakeholder collaboration.

Qualifications

• Proficient in using AI tools such as Pair and SmartCompose.
• Proficient in using automation tools such as Plumber to manage workflows.
• Proficient in using Microsoft Excel to manage data.
• Effective communication skills – able to interact with internal and external stakeholders including jobseekers and programme partners.
• Experience with data visualisation or RPA skills is an advantage.
• Detail-oriented and able to work independently, yet collaboratively with internal and external stakeholders.

Responsibilities

• Liaise with programme partners on survey returns and analyse survey results.
• Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination.
• Verify and validate claims documentation submitted by programme partners to ensure compliance.
• Check for multiple programme enrolments by the same client to prevent double funding.
• Check for blacklisted individuals to prevent programme enrolment.
• Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose.
• Run Robotic Process Automation bots and other automation tools.
• Create jobseeker profiles in the system.
• Conduct evidence checks on claims by programme partners.
• Engage jobseekers at career events to verify programme eligibility and book coaching appointment.
• Prepare and present reports and updates to Management.

Skills

Pair AI

SmartCompose

Workflow automation

Communication skills

Attention to detail

Independence and collaboration

Tools

Plumber

Microsoft Excel

Data visualization

Job description

What The Role Is

The temp will support Programmes Implementation and Management team in the following areas:

What You Will Be Working On

• Liaise with programme partners on survey returns and analyse survey results
• Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination
• Verify and validate claims documentation submitted by programme partners to ensure compliance
• Check for multiple programme enrolments by the same client to prevent double funding
• Check for blacklisted individuals to prevent programme enrolment
• Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose
• Run Robotic Process Automation bots and other automation tools
• Create jobseeker profiles in the system
• Conduct evidence checks on claims by programme partners
• Engage jobseekers at career events to verify programme eligibility and book coaching appointment
• Prepare and present reports and updates to Management

What We Are Looking For

• Proficient in using AI tools such as Pair and SmartCompose
• Proficient in using automation tools such as Plumber to manage workflows
• Proficient in using Microsoft Excel to manage data
• Effective communication skills – able to interact with internal and external stakeholders including jobseekers and programme partners
• Experience with data visualisation or RPA skills is an advantage
• Detail-oriented
• Able to work independently, yet collaboratively with internal and external stakeholders

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.