Manager, Operations

DSV Global Transport and Logistics; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

DSV Global Transport and Logistics Singapore is seeking an experienced site leader to oversee raw materials, inventory control, and ship kits across three warehouse buildings, with about 200 staff. You will drive daily inbound/outbound fulfilment, safety, and KPI performance.

The role requires strong people management, project leadership, data analytics, and collaboration with cross-functional teams. Knowledge of SAP is advantageous.

Qualifications

• Minimum Diploma or higher in a relevant field.
• At least 5 years' leadership experience in contract logistics.
• Knowledge of SAP is advantageous.

Responsibilities

• Oversee raw materials, inventory control, and ship kits for multiple sites.
• Ensure daily KPI targets and productivity across three warehouses.
• Lead staff development, safety, and cross-functional process improvements.

Skills

Leadership

Communication

Project management

Data analytics

Education

Diploma or higher

Tools

SAP

Job description

Job Req Number: 129934
Time Type: Full Time

Job Description

• Overall-in-charge of raw materials, inventory control, and ship kits business unit (BU) within the program with 200 (est.) headcounts.
• Ensure daily fulfilment of fresh outbound kits to work centres & overseas plants per stipulated push-in-date/time & within per agreed KPI targets.
• Ensure daily receiving & put away of fresh inbound parts within per agreed KPI targets.
• Ensure fresh kits pushed in ship kits work centre are processed as per stipulated push-in-date/time (PID) within daily productivity & overall quality parameters.
• Manage SGD600 mil worth of inventory on hand through system-triggered daily, monthly, and quarterly cycle count.
• Manage quarterly scrap picking & disposal activities in accordance to mapped out inventory integrity guidelines.
• Customer engagement through weekly scorecard & quality meeting, monthly safety, CIP, project related and KPI meeting.
• Staff engagement in terms of OJT, cross-training, internal & external training roadmap.
• Lead and/or participate in CIPs and/or ad hoc projects that border on workplace safety enhancement, automation, process steps elimination, quality/PPM improvements, productivity gains, data analytics, and data visualization.
• Overall-in-charge of 3 warehouse buildings, including the scheduled maintenance upkeep and ad hoc troubleshoot repair by selected vendors.

Specific Accountabilities

• Overall site lead for staff & workplace safety.
• Cost maintenance to yearly aligned & agreed P&L targets.
• Responsible to set & meet daily productivity targets, weekly scorecard indices, and monthly KPIs measurements.
• Responsible to meet inventory related KPIs including shrinkage allowances.
• Ensure the WI/SOP are yearly reviewed and updated.
• Expected to take a leadership role in staff training & staff career roadmap formulation.
• Likelihood of working on multiple CIPs and/or ad hoc projects at any one time, whilst adhering to project timelines.

Skills Required

• Excellent communication & interpersonal skills, both written & verbal.
• Able to conceptualize & relay operational information to non-operational personnel.
• People management skills for motivational and disciplinary related matters handling.
• Possess customer service skills whilst diplomatic & street smart to reject as well.
• Able to think & formulate mid (3-6mths), and long term (>6mths) operational, safety, quality, training, costing plans.
• Project management skills, ability to work on & meet deadlines, and manage diverse stakeholders' expectations.
• Problem-solving & inquisitive skills.
• Data analytics and data visualization skills.

Experience & Qualification

• Diploma & above.
• At least 5 years of contract logistics leadership background a prerequisite.
• Knowledge in SAP advantageous

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

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