Manager, HR & Talent Engagement

SINGAPORE INSTITUTE OF DIRECTORS; Singapore; Vor Ort; SGD 70.000 - 90.000; Vollzeit

Zusammenfassung

The Singapore Institute of Directors in Singapore is seeking a Manager to lead end-to-end HR operations, including recruitment, in-house payroll, HR administration and policy governance. The role partners with the CEO and leadership to deliver best-in-class talent practices while ensuring compliance with Singapore employment laws.

Key duties cover recruitment and onboarding, budgeting and HR systems, employee relations, performance management, training support, and government reporting.

Qualifikationen

• Degree in Human Resource Management, Business Administration or related field.
• Minimum 4+ years HR Generalist experience with managerial background.
• Experience in a non-profit, membership-based or training/education organization is an advantage.

Aufgaben

• Oversee end-to-end HR operations including recruitment, payroll, and HR admin.
• Develop and enforce HR policies, staff handbook and procedures.
• Maintain HRIS, staff records, leave, claims and benefits with data accuracy and confidentiality.
• Coordinate performance appraisal cycles, staff development records and training support.
• Manage compliance with Singapore employment regulations (MOM, CPF, PDPA) and supporting government reporting.

Kenntnisse

HR Generalist

People management

Budgeting

Policies & compliance

Ausbildung

Degree in HR Management

Tools

HRIS

Payroll systems

Excel

Jobbeschreibung

Job Purpose

The Manager manages end-to-end HR operations for the organization, covering recruitment, in-house payroll and HR administration, policy governance, employee relations and statutory compliance. The role is a trusted partner to CEO, management and staff, ensuring best-in-class HR and talent practices support the organization's mission of championing corporate governance and serving its members through quality programs, while remaining compliant with Singapore employment regulations.

Key Responsibilities

1. Recruitment and Onboarding

• Review and update job descriptions in consultation with hiring managers.

• Screen applications, coordinate interviews, conduct reference checks and prepare offer letters.

• Manage onboarding and orientation for new hires, and offboarding for leavers.

• Support manpower planning and headcount proposals with department heads, including succession and talent pipeline needs.

• Manage probation reviews and confirmation of employment.

• Conduct exit interviews, analyze turnover trends and recommend retention measures.

• Support employer branding, including engagement with tertiary institutions and intern programs.

2. HR Budgeting

• Prepare and monitor the annual HR budget (manpower costs, recruitment, training and development, staff welfare, HR system costs).

• Partnering with Finance on tracking actual spend against budget and provide variance reports to management.

• Support manpower planning and headcount proposals.

3. HR Administration and HR Systems

• Oversee day-to-day HR administration, including staff records, contracts, leave, claims, benefits, insurance and medical coverage.

• Maintain and administer the HR information system (HRIS); ensure data accuracy, confidentiality and PDPA compliance.

• Issue HR letters and certifications, and maintain accurate personnel files.

• Manage work pass applications and renewals for foreign staff, where applicable.

• Coordinate the performance appraisal cycle and staff development records.

4. HR Policies and Procedures

• Review, update and implement HR policies, staff handbook and procedures to ensure they remain relevant, practical and compliant.

• Communicate policy changes clearly to staff and managers.

• Recommend process improvements and HR initiatives aligned with organizational needs.

5. Statutory Compliance and Employment Updates

• Keep abreast of the latest employment legislation and guidelines from MOM, CPF Board, TAFEP and other relevant bodies (e.g. Employment Act, CPF changes, work pass rules).

• Advise management on the impact of regulatory changes and ensure timely adjustments to policies and practices.

6. MOM Surveys and Government Reporting

• Respond to MOM surveys and other government or statutory data requests accurately and on time.

• Compile and verify manpower, wage and vacancy data for submissions.

• Maintain records to support regulatory reporting.

7. Employee Relations

• Work closely with CEO and leadership to handle staff grievances, disciplinary matters and performance issues in a fair, confidential and well-documented manner.

• Manage termination and resignation processes in line with the employment contract, company policy and MOM guidelines (including notice, retrenchment and dismissal procedures).

• Escalate sensitive or complex cases to senior management and seek external legal advice where required.

• Act as the first point of contact for staff enquiries on policies, benefits, leave, claims and employment matters.

• Promote a positive, respectful and inclusive workplace culture.

8. Training Course & Registration Support

• Partnering with Departmental Heads on staff training and development plans

• Identify training needs with department heads, plan and track internal staff training, and manage grant or funding claims.

• Maintain training and development records and evaluate the effectiveness of programs.

• Support the registration of the organization's training courses with relevant agencies and platforms.

9. Audit Liaison

• Liaise with internal and external auditors on HR-related matters.

• Follow up on audit findings and implement corrective actions within HR.

10. Payroll, Compensation and Benefits (In-House)

• Process monthly payroll in-house, including attendance, leave, claims, CPF contributions and other statutory deductions, with accurate verification before release.

• Submit annual income tax filings to IRAS (e.g. Auto-Inclusion Scheme) and handle tax clearance for departing foreign employees, as applicable.

• Administer the annual salary review, bonus and increment exercise, and benchmark pay and benefits against comparable non-profit and training organizations.

• Manage staff benefits, such as medical and group insurance, and renewals with vendors.

11. Performance Management and Staff Development

• Coordinate the annual performance appraisal cycle, including goal setting, mid-year and year-end reviews.

12. Employee Engagement and Welfare

• Plan staff engagement, wellness and recognition activities within approved budget.

• Gather staff feedback (e.g. engagement surveys) and recommend improvements.

• Promote workplace culture and values aligned with the organization's mission and members’ needs.

13. Talent-related Projects and Committee Support

• Handle HR projects such as HR system upgrades, policy revamps and process improvements.

• Handle confidential staff and organizational information with the highest integrity.

• As part of our ongoing efforts to nurture our HR talent, this role will also require the manager to work closely with our Governing Council members (who are directors) on certain key committee initiatives that will align back to the HR priorities for SID and its members.

Requirements

Qualifications and Experience

• Degree in Human Resource Management, Business Administration or a related field.

• Minimum 4+ years' HR Generalist experience with proven managerial background

• Experience in a non-profit, membership-based or training/education organization is an advantage.

Knowledge and Skills

• Strong working knowledge of the Singapore Employment Act, CPF, MOM requirements and TAFEP Fair Employment Practices.

• Hands-on experience with HRIS and payroll systems; proficient in Microsoft Office, especially Excel.

• Able to prepare budgets, analyze HR data and produce clear reports for management

• Experience handling grievances, disciplinary cases and terminations.

• Sound judgement, discretion and the ability to handle confidential information.

• Strong written and verbal communication, and good interpersonal and negotiation skills.

• Detail-oriented, well-organized and able to manage multiple priorities and deadlines.

• Able to work independently.