Manager, HR Systems (6 Months Contract)

NTUC Health Co-operative Limited; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

NTUC Health Co-operative Limited is seeking a proactive HR Systems Manager for a 6-month maternity cover based in Singapore. You will partner with HR and IT to support HR projects, drive HR systems implementation, and improve processes to enhance the employee experience.

You will manage system activities, support project milestones, maintain data accuracy, and drive user adoption through testing, documentation, and change management while ensuring timely resolutions and governance.

Qualifications

• Bachelor's degree required in HR, Business Admin, or related field.
• Minimum 5 years HR experience, preferably in shared services.
• Strong data management and analytical skills; ability to handle high volumes.

Responsibilities

• Partner with HR stakeholders and cross-functional teams to gather requirements and translate into HR systems enhancements.
• Review and optimize HR processes, define workflows and automation opportunities.
• Manage User Acceptance Testing (UAT) including planning and issue tracking.
• Provide day-to-day HR systems support and resolve inquiries and incidents.
• Develop and maintain HR systems documentation (SOPs, workflows, logs).
• Support change management activities—communications, training and user adoption.

Skills

Stakeholder management

Problem solving

Attention to detail

Google Workspace

Education

Bachelor's Degree in Business Administration

Tools

SuccessFactors

Job description

As Manager of HR Systems, you will report to the Senior Manager, HR Shared Services and Systems, partnering with HR teams to support key HR projects and operations.

This 6-month maternity cover role will ensure business continuity while supporting the HR Systems Transformation Project. You will drive operational excellence through HR systems implementation, process improvements, system operations, and initiatives that enhance the employee experience.

Key responsibilities include managing HR systems activities, supporting project milestones, resolving system and shared services queries, maintaining data accuracy, improving processes, and supporting user adoption through testing, documentation, issue resolution, and change management

.
We are seeking a proactive and detail-oriented HR professional with strong problem-solving skills, the ability to manage multiple priorities, and a collaborative approach to delivering quality outcomes across the organisatio

n.
Job Descripti

• on Partner with HR stakeholders and cross-functional teams to gather requirements, analyse business needs, and translate them into functional requirements for HR systems enhancements and projec
• ts Review and optimise HR processes, develop workflows, define roles and responsibilities, and identify opportunities for automation and process improvemen
• ts Manage User Acceptance Testing (UAT), including test planning, execution, issue tracking, and stakeholder coordinati
• on Provide day-to-day HR systems support, manage enquiries and incidents, and collaborate with internal and external partners to ensure timely resoluti
• on Develop and maintain HR systems documentation, including SOPs, workflows, configuration records, and user guides to support governance and knowledge continui
• ty Support change management activities, including communications, training, and user adoption for new systems, processes, and enhancemen
• ts Monitor HR system performance and drive continuous improvements in operational efficiency, user experience, and data quali
• ty Collaborate with HR, IT, vendors, and project teams to deliver project milestones, manage risks, and provide regular updates to stakeholde
• rs Undertake additional projects and responsibilities as assigned by the Senior Manager, HR Shared Services & Syste

ms.
Qualifica

• tionBachelor’s Degree in Business Administration, Human Resources, or a related discipl
• ine.Minimum 5 years of relevant HR experie
• nce.Ability to manage high volumes of work, meet tight deadlines, and adapt to changing priorit
• ies.Meticulous with strong attention to detail and the ability to manage large volumes of data accurat
• ely.Proficient in Google Workspace collaborative tools and Microsoft Ex
• cel.Able to work independently with minimal supervis
• ion.Able to handle sensitive and confidential information with discret
• ion.Proactive in identifying issues and proposing practical soluti
• ons.Experience in an HR Shared Services environment and knowledge of SuccessFactors is an added advant

age.
Other Inform

• ationStrong analytical and problem-solving s
• killsAble to move quickly in both strategic design and practical execution to meet the needs of the team and business in a fast-paced enviro