Manager, Expert Insights, Enablement

AlphaSense Oy; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

AlphaSense Oy seeks a Manager, COSE - Enablement to own Analyst onboarding across APAC from Singapore. You will run live trainings, coach new hires, and coordinate cohort progression while partnering with regional leaders to align enablement priorities.

You will design curricula, identify gaps, and drive quarterly enablement initiatives, ensuring scalable learning resources and strong SLA adherence in a fast-paced environment.

Qualifications

• 5-8 years of experience in learning & development, sales enablement, operations enablement, training, program management, or a related field within a fast-paced environment.
• Demonstrated success designing, implementing, and continuously improving onboarding or enablement programs.
• Strong ability to influence leaders, partner cross-functionally, and drive alignment without direct authority.
• Confident leading instructor-led training, workshops, coaching sessions, and group learning experiences.
• Able to identify business needs, translate them into learning solutions, and prioritize initiatives independently.
• Comfortable managing multiple workstreams, stakeholders, and onboarding cohorts simultaneously.

Responsibilities

• Lead onboarding programs for Singapore-based Analysts, including live training sessions and cohort management.
• Serve as the primary real-time coaching resource during APAC business hours.
• Manage Analyst ramp progression and flag performance concerns with interventions.
• Design and iterate onboarding curricula and enablement frameworks for the APAC Analyst organization.
• Identify regional performance gaps and translate them into learning solutions.
• Drive at least one strategic enablement initiative per quarter.

Skills

Learning & Development

Sales Enablement

Program Management

Training Facilitation

Stakeholder Management

Coaching

Tools

LMS

Job description

The Manager, COSE - Enablement is the regional owner of Analyst enablement across APAC, responsible for onboarding delivery, program design, stakeholder partnership, and ongoing learning initiatives for Singapore-based Analyst teams. This role will serve as the primary onboarding facilitator and learning partner for Singapore-based Analysts during this critical growth period.

What You'll Do:

New Hire Training & Onboarding

• Lead and facilitate onboarding programs for Singapore-based Analysts, including live training sessions, hands-on activities, and cohort management
• Serve as the primary real-time coaching resource during APAC business hours, ensuring new hires have immediate support during their critical onboarding window
• Manage Analyst ramp progression and flag performance concerns to local leadership with recommended interventions

Program Design & Continuous Improvement

• Design, build, and iterate on onboarding curricula and enablement frameworks tailored to the needs of the APAC Analyst organization
• Identify regional performance gaps and translate them into targeted learning solutions
• Drive at least one strategic enablement initiative or onboarding improvement project per quarter

Stakeholder Partnership & Regional Enablement Strategy

• Partner with APAC leadership, frontline managers, and subject matter experts to align learning priorities with business needs
• Collaborate with EMEA and US Enablement counterparts to ensure consistency of programs and knowledge transfer across regions
• Influence onboarding and development strategy without direct authority, building trust across functional teams

Continued Learning & Development

• Develop and deliver ongoing learning programs, upskilling initiatives, and role-specific development opportunities for tenured Analysts
• Create scalable learning resources including playbooks, guides, refreshers, and recordings

Support Coverage & Operational Enablement

• Own the APAC enablement support ticket queue, resolving requests and escalations within agreed SLA windows
• Ensure operational continuity during APAC business hours, reducing dependency on US and EMEA-based resources

Who You Are:

• 5-8 years of experience in learning & development, sales enablement, operations enablement, training, program management, or a related field within a fast-paced environment
• Demonstrated success designing, implementing, and continuously improving onboarding or enablement programs
• Strong ability to influence leaders, partner cross-functionally, and drive alignment without direct authority
• Confident leading instructor-led training, workshops, coaching sessions, and group learning experiences
• Able to identify business needs, translate them into learning solutions, and prioritize initiatives independently
• Comfortable managing multiple workstreams, stakeholders, and onboarding cohorts simultaneously
• Capable of establishing scalable enablement practices and potentially building out a regional enablement team as the organization grows

Preferred

• Experience in B2B, SaaS, financial services, or professional services environments
• Familiarity with sales methodologies, account management frameworks, or client and analyst lifecycle models
• Experience developing enablement materials including training decks, guides, playbooks, and LMS content
• Comfort using data and feedback to iterate on programs and demonstrate enablement impact
• Prior experience supporting or leading enablement in a regional or multi-time-zone context 5-8 years of experience in learning & development, sales enablement, operations enablement, training, program management, or a related field within a fast-paced environment, Demonstrated success designing, implementing, and continuously improving onboarding or enablement programs, Strong ability to influence leaders, partner cross-functionally, and drive alignment without direct authority, Confident leading instructor-led training, workshops, coaching sessions, and group learning experiences, Able to identify business needs, translate them into learning solutions, and prioritize initiatives independently, Comfortable managing multiple workstreams, stakeholders, and onboarding cohorts simultaneously, Capable of establishing scalable enablement practices and potentially building out a regional enablement team