Manager, Client Engagement

GFTN SERVICES PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

The Global Finance & Technology Network (GFTN) in Singapore seeks a results-driven sales professional to drive sponsorship and membership revenue across its forums, programmes and products. Develop compelling value propositions and present tailored partnership opportunities to senior leaders across financial institutions, technology companies and fintechs.

You will build and manage new business accounts, maintain a healthy pipeline in HubSpot, and collaborate with Marketing, Content and Strategy

Qualifications

• Bachelor’s degree or equivalent in Business, Marketing or a related discipline.
• 5+ years’ experience in Sales, Business Development, Partnerships or other commercial roles.
• Experience with CRM platforms such as HubSpot is an advantage.

Responsibilities

• Achieve targets by driving sponsorship and membership sales.
• Present tailored partnership opportunities to senior leaders across financial institutions, technology companies and fintechs.
• Prospect and manage new business accounts with a positive client experience.
• Maintain a healthy pipeline and high-quality CRM data in HubSpot.
• Collaborate with Content and Strategy teams to shape offerings.
• Partner with Marketing to develop campaigns that generate leads and opportunities.
• Stay informed on industry trends through market research and events.
• Share market insights to strengthen the commercial approach.
• Build cross-functional relationships to support client engagement.

Skills

Sales & BD

Partnerships

CRM (HubSpot)

Client relations

Market research

Education

Bachelor's degree in Business/Marketing or related

Tools

HubSpot CRM

Job description

The Global Finance & Technology Network (GFTN) is a Singapore-headquartered not-for-profit organisation established by the Monetary Authority of Singapore (MAS) in 2024, with offices in Tokyo, Berlin, Shanghai, and Odisha, India. GFTN’s mission is to bridge policy, capital, and technology to build financial systems that are resilient, efficient, and inclusive. GFTN operates through its 3 key business lines, GFTN Connections, GFTN Solutions and GFTN Capital.

Key Responsibilities

• Achieve individual targets by driving sponsorship and membership sales across GFTN's portfolio of forums, programmes and products.
• Develop compelling commercial value propositions and present tailored partnership opportunities to senior leaders across financial institutions, technology companies and fintechs.
• Prospect, acquire and manage new business accounts through their first engagement with GFTN, ensuring a positive client experience while working closely with internal teams to deliver successful outcomes and resolve issues where necessary.
• Maintain a healthy sales pipeline and ensure high-quality CRM data through the effective use of HubSpot.
• Collaborate closely with GFTN's Global Content and Strategy teams to shape commercially attractive products and partnership offerings.
• Partner with the Marketing team to develop targeted campaigns that generate qualified leads and drive commercial opportunities.
• Stay abreast of industry trends through market research, industry events and regular engagement with clients and ecosystem stakeholders.
• Share market insights, customer feedback and best practices with the wider GFTN team to continuously strengthen our commercial approach.
• Build strong cross-functional relationships to deliver an exceptional client experience and contribute to the success of the broader Client Engagement team.

Qualifications

• Bachelor's degree (or equivalent) in Business, Marketing or a related discipline.
• Minimum of 5 years'experience in Sales, Business Development, Partnerships or other commercial roles.
• Self-motivated, proactive and resourceful, with the ability to work independently in a fast-paced environment.
• Strong commercial acumen with excellent attention to detail and the ability to translate client needs into compelling partnership propositions.
• Experience using CRM platforms such as HubSpot is an advantage.
• Excellent written and verbal communication skills in a professional business environment.
• Experience in the fintech industry, or a strong interest in financial services, regulation and emerging technologies, is highly desirable.