Manager - Business Process Solutions

DELOITTE SINGAPORE CORPORATE SERVICES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Deloitte Singapore's Business Process Solutions team seeks a Manager to oversee outsourced accounting clients, lead a team of accounting professionals, and ensure delivery of high-quality services. The role emphasizes strong leadership, client communication, and deep accounting knowledge within Singapore.

The successful candidate will manage client relationships, review junior staff work, and drive process improvements while ensuring compliance with accounting standards across engagements in

Qualifications

• Bachelor’s degree in accountancy (CA Singapore or equivalent preferred).
• At least 7 years of progressive experience in accounting.
• Strong technical skills in consolidation/group reporting and IFRS/US GAAP knowledge is a plus.
• Responsive to client queries and able to work independently.
• Self-starter with attention to detail and deadline orientation.
• Strong analytical and problem-solving skills.
• Experience leading a team of junior professionals in a fast-paced environment.
• Experience with ERP systems such as SAP, MS Navision, Xero or similar.
• MS Office proficiency, especially Excel.
• Excellent verbal and written communication skills.
• Willingness to work at clients’ offices in Singapore.

Responsibilities

• Manage a portfolio of outsourced accounting clients, ensuring quality and timely services.
• Build and maintain strong client relationships; serve as primary contact for client inquiries.
• Lead and mentor accounting professionals to drive performance and development.
• Review work of junior staff for quality and compliance with accounting standards.
• Collaborate with clients to understand business needs and provide tailored accounting solutions.
• Monitor client budgets and resource utilization against financial goals.
• Identify process improvements and implement best practices in service delivery.
• Stay updated on accounting regulations and industry trends to advise clients.
• Prepare and present financial reports with key insights and recommendations.
• Ensure timely invoicing and manage collections.
• Lead or participate in system improvements, change projects, and business development.

Skills

Client relationship management

Leadership

Communication skills

Accounting expertise

Problem solving

Time management

Multiple projects management

Attention to detail

ERP systems experience

Education

Bachelor’s degree in accountancy

CA Singapore or equivalent

Tools

SAP

MS Navision

Xero

MS Excel

Job description

Job Description:

Manager – Business Process Solutions

Deloitte’s Business Process Solutions (“BPS”) can help companies identify that unique approach by assessing operational effectiveness, identifying opportunities to enhance strategic insight and operational efficiencies, and developing an incremental path to improvement by leveraging alternative resource models. Deloitte’s approach assists businesses in improving the management, oversight, and control of their accounting, tax, and human resources processes through a flexible mix of in-house and external resources.

We are seeking a highly skilled and experienced Manager to oversee a portfolio of outsourced accounting clients. The ideal candidate will be responsible for managing client relationships, ensuring the delivery of high-quality accounting services, and leading a team of accounting professionals. This role requires strong leadership, excellent communication skills, and a deep understanding of accounting principles and practices.

Responsibilities:

• The primary responsibility will be managing and overseeing a portfolio of outsourced accounting clients, ensuring the delivery of quality and timely services
• Build, develop and maintain strong client relationships, acting as the primary point of contact for all client inquiries and concerns.
• Lead and mentor a team of accounting professionals, providing guidance and support to ensure high performance and professional development.
• Review work performed by junior team members to ensure quality and compliance with the relevant accounting standards.
• Collaborate with clients to understand their business needs and provide tailored accounting solutions.
• Monitor and manage client budgets, ensuring efficient use of resources and adherence to financial goals.
• Identify opportunities for process improvements and implement best practices to enhance service delivery.
• Stay updated on industry trends and changes in accounting regulations to ensure compliance and provide informed advice to clients.
• Prepare and present financial reports to clients, highlighting key insights and recommendations.
• Ensure timely invoicing in respect of services performed and manage collections.
• Lead/participate in system improvements, change projects and business development opportunities

Knowledge, Skills and Abilities Required

• Bachelor’s degree in accountancy (CA Singapore or equivalent professional qualification preferred).
• At least 7 years of progressive experience in accounting.
• Good technical skills in accounting including knowledge in consolidation/group reporting and Singapore/ International Financial Reporting Standards (US GAAP knowledge will be an added advantage).
• Responsive to client queries and able to work independently.
• Self-starter, organized, attention to detail, deadline oriented, hands-on.
• Strong analytical and problem-solving skills.
• Ability to manage multiple clients and projects simultaneously.
• Experience in leading a team of junior professionals in a fast-paced team environment on several projects.
• Experience with ERP system such as SAP, MS Navision, Xero or any other similar accounting system.
• MS Office is a must, including extensive Excel knowledge.
• Excellent verbal and written communication skills.
• The candidate should be open to work at clients’ offices as required within Singapore.