Manager, Business and Strategy Development

National University of Singapore; Singapore; On-site; SGD 90,000 - 170,000; Full time

Job summary

National University of Singapore, LKY School of Public Policy Executive Education, seeks a Manager to drive business growth, develop regional markets, and deliver executive education programmes. You will manage client relationships, negotiate partnerships, and coordinate complex projects with cross-functional teams.

The role requires strategic thinking, stakeholder engagement, and a focus on delivering high-quality educational experiences to leaders in governments, business, and non-profit

Qualifications

• Degree or post-graduate degree in Business, Education, Social Sciences or Public Policy.
• Experience in business development, client development, business strategy, curriculum development or corporate development.
• Understanding of public policy challenges and professional skills needed in today’s dynamic world.

Responsibilities

• Develop and execute business growth strategies for Executive Education across regions (Middle East, Africa, Central Asia, China).
• Design and deliver executive programmes; test and refine learning curriculums to meet market demand.
• Manage client relationships and negotiate partnerships and contracts for co-delivered programmes.
• Oversee programme administration and drive continuous improvement and pipeline development.

Skills

Business development

Client management

Programme development

Project management

Stakeholder management

Strategic planning

Sales strategy

CRM tools

Education

Bachelor's or higher in Business/Policy/Education/Social Sciences

Tools

Salesforce CRM

L3AP

Microsoft Office

Video editing tools

Job description

The Manager will work in a dynamic and international environment, in which the main mission is to empower leaders with the skills to thrive in a complex, fast changing world. The LKY School of Public Policy Executive Education consists of a highly trained, fast-moving, and client-oriented team dedicated to marry innovative policy practices with the latest theories and approaches in public policy and administration to deliver top educational experiences to our clients. Annually, we train over 1,800 professionals in governments, business, and non-profit organisations from Singapore, Asia, and the rest of the world. The Manager is an outreach and programme delivery focused role, which would suit someone who not only have skills to develop programmes, manage stakeholders and deliver complex projects, but also the mindset for analysis, business judgment, and innovative thinking. S/he will assist in decision-making processes, programme content development, and in supporting Executive Education's plan for regional growth.

Main responsibilites include:

1. Business and Strategy Development.

2. Programme Development and Management.

3. Client Management.

BUSINESS, PORTFOLIO AND MARKET DEVELOPMENT (60-70%)

• Design and execute business growth strategy for Executive Education under limited supervision.
• Develop sales strategies to enable sustainable market penetration in appointed portfolio e.g. Middle East, Africa, Central Asia, China, with a keen interest to learn new competitors and industry trends.
• Build good client relationship as as to achieve sustainable return rate.
• Good understanding of market demand in executive programme offerings (public policy, leadership, professional education).
• Able to design new executive programmes based on demand/ trends, innovate new learning products, design curriculum and test modules to suit executive programme offerings.
• Identify and onboard new partners into the EE network, and negotiate business terms and contracts, manage external partnerships for co-designed and co-delivered programmes.
• Be able to represent and articulate the LKY School's Executive Education value proposition at the executive level.
• Contribute to operational excellence in the day-to-day management of business development, including (but not limited to) forecasting, pipeline development, customer relations using CRM and other tools.
• Motivate internal stakeholders (EE, LKY School, NUS) to support growth of region, and successfully deliver organisational and customer goals.

PROGRAMME MANAGEMENT AND OPERATIONS (up to 35%)

• Programme administration (delivering new and current programmes in-house or overseas (as required).
• Develop team standards for gathering and documenting business requirements and processes.
• Develop, communicate and drive project schedule commitments.
• Facilitate change management decisions and adjust assignments and expectations accordingly.
• Drive initiatives or goals (e.g. continuous improvement) as needed.

ADMINISTRATION (up to 5%)

• Facilitate team's quality management undertakings and other internal duties as assigned.
• Coach staff and share best practices to the team as needed.

Qualifications

• More than 5 years of working experience
• Degree/Post-graduate degree in Business, Education, Social Sciences or Public Policy
• Proven experience in either business development, client development, business strategy, curriculum development or corporate development in a business, consulting or executive education environment.
• Overall understanding and interest in public policy challenges and in the professional skills necessary to excel in today's complex and fast-changing world.

Desired Qualifications:

• Knowledge and experience working in one or more of these regions: South Asia, Northeast Asia, Central Asia, Europe, Middle East and Africa (Foreign language skills Will be advantageous.)
• Experience in writing proposals, working with governments, donor organisations and educational institutions
• Sound information technology skills e.g. Microsoft Office, Adobe Photoshop, video editing tools
• Experience in Salesforce CRM and L3AP is a plus
• Willingness to travel (this role would require occasional travel overseas)