Manager, Account Service (Interior Fit-Out)

Kingsmen; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading construction firm in Singapore is looking for a Manager, Account Service to serve as the primary contact for key accounts. The ideal candidate will have at least 5 years of experience in account management, preferably in the building and construction sector, and demonstrate strong communication and negotiation skills. This role involves developing long-term client relationships and monitoring account performance.

Qualifications

• Minimum 5 years of experience in account management, preferably in the building & construction sector.
• Proven track record of building and maintaining long-term client relationships.
• Excellent communication, negotiation, and interpersonal skills.
• Excellent communication, negotiation and interpersonal skills.
• Strong commercial acumen and ability to craft tailored solutions.
• Ability to coordinate with cross-functional teams to drive projects.

Responsibilities

• Serve as the primary point of contact for assigned key accounts.
• Develop long-term relationships with clients through regular communication.
• Monitor account performance and provide regular reports.
• Collaborate with business development to implement account strategies.
• Monitor account performance and provide reports with recommendations.
• Communicate with factory on site progress and delivery.

Skills

Account Management

Client Relationship Management

Communication Skills

Negotiation Skills

Problem-Solving Skills

Planning & organization

Problem solving

Driving license

Education

Diploma/Degree in related field

Job description

Manager, Account Service (Interior Fit-Out)

account servicing

Permanent

A day in the Life

• Serve as the primary point of contact for assigned key accounts, acting as a trusted advisor and ensuring exceptional service delivery
• Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management
• Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)
• Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations
• Identify new avenues and prospects to demand for our company products/services
• Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management
• Understand client needs, goals and challenges, and work collaboratively to identify solutions that address their requirements
• Monitor account performance, provide regular reports and make recommendations to enhance profitability and client satisfaction
• Collaborate with the business development team to develop and implement effective account strategies
• Perform market analysis, competitor analysis and market trends
• Prepare presentations and sales quotation/proposal based on client’s requirements
• Communicate with factory on site progress and delivery
• Follow up on tender, work on tender submission and attend tender interviews etc.

What We Are Looking For

• Diploma / Degree in any related field (Preferably Building environments/construction)
• Minimum 5 years of experience in account management, preferably in building & construction sector
• Proven track record of building and maintaining long-term client relationships, as well as growing account value
• Excellent communication, negotiation and interpersonal skills to effectively interact with clients at all levels
• Strong commercial acumen, with the ability to understand client needs and craft tailored solutions
• Ability to work collaboratively with cross-functional teams and drive projects to successful completion
• Ability to be an adept planner with strong organization skillsPossess strong problem-solving skills and a proactive, solutions-oriented mindset
• Possess a valid Singapore class 3 driving license
• Able to work under pressure and meet tight deadlines

HQ - 22 Changi Business Park Central 2,
Singapore 486032