Assistant Manager

simpatico employment pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

simpatico employment pte. ltd. is seeking a capable store manager to oversee daily operations, drive profitability, and lead a team to deliver attentive service.

The role requires strong leadership, hiring and training abilities, and a focus on maintaining attractive storefronts and efficient processes to meet business objectives.

Qualifications

• Delegation and supervisory skills
• People leadership and coaching
• Customer service excellence
• Operational efficiency improvement

Responsibilities

• Delegating responsibilities and supervising business operations.
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job description

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.