FRONT OF HOUSE - SERVER/HOST/RUNNER

OJEJE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

OJEJE SINGAPORE PTE. LTD. in Singapore invites energetic, well-groomed hospitality team members to join our premium dining experience.

You will welcome guests warmly, manage reservations and walk-ins, escort guests to tables, and introduce the restaurant concept. Extend exceptional service by coordinating seating, answering calls, assisting guests with information, and collaborating with service and kitchen teams to ensure smooth peak periods.

Qualifications

• Experience in hospitality or guest-facing roles preferred.
• Excellent communication and a friendly, professional demeanor.
• Strong multitasking and seating coordination skills.
• Ability to manage guest expectations and resolve issues calmly.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage reservations, walk-ins, and waitlists.
• Escort guests to tables and present menus.
• Coordinate seating to optimize comfort and efficiency.
• Answer calls and assist with information.
• Communicate with service and kitchen teams to ensure a seamless dining experience.
• Maintain cleanliness of reception and waiting areas.
• Support VIP guests and promotional events.

Skills

Guest services

Reservations management

Communication

Brand standards

Team coordination

Tools

POS system

Job description

Singapore's Newest Premium Korean Dining Destination!
Join our premium dining team!
We're looking for energetic, confident, well-groomed personnel who enjoy engaging with guests and delivering an exceptional dining experience. Hospitality or fitness backgrounds are welcome.

Key Responsibilities:

• Welcome guests with a warm, friendly, and professional attitude, creating an exceptional first impression.
• Manage reservations, walk-in guests, and waiting lists efficiently.
• Escort guests to their tables and provide menus while introducing the restaurant concept when appropriate.
• Coordinate seating arrangements to maximize guest comfort and restaurant efficiency.
• Answer phone calls, respond to reservation enquiries, and assist guests with general information.
• Communicate effectively with the service and kitchen teams to ensure a seamless dining experience.
• Monitor the dining area and assist in managing guest flow during peak service periods.
• Handle guest requests, feedback, and concerns courteously, escalating issues to Management when necessary.
• Maintain the cleanliness and presentation of the reception and waiting areas.
• Ensure reservation records and guest information are accurately maintained.
• Support promotional activities, special events, and VIP guest arrangements.
• Uphold the restaurant's service standards, grooming requirements, and brand image at all times.
• Assist with other front-of-house operational duties as assigned by Management.