manager

1 REGION RESOURCE; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

1 REGION RESOURCE in Singapore is seeking an Operations Lead to oversee daily shop activities, ensure a clean and inviting environment, and coordinate service delivery for a premium spa.

The role focuses on staff scheduling, client appointments (phone/online), promoting spa packages, and careful inventory control to maintain smooth operations and exceptional client care.

Responsibilities

• Oversee day-to-day shop operations and maintain a clean, welcoming environment.
• Schedule front desk staff and massage therapists; support a collaborative team.
• Greet clients, manage appointments (phone/online), and resolve service inquiries.
• Promote spa packages, gift cards, and memberships to grow revenue.
• Monitor inventory and restock spa supplies and retail products.

Job description

• Daily Operations: Oversee day-to-day shop activities, open/close the shop, and maintain a clean environment.
• Staff Management: Schedule front desk staff and massage therapists; foster a positive team environment.
• Customer Care: Greet clients, manage appointments (phone/online), and resolve any customer service issues.
• Sales & Marketing: Promote packages, gift cards, and memberships to increase revenue.
• Inventory Control: Monitor and restock spa supplies (linens, oils, retail products).