MANAGER

BADALING HOLDINGS PTE. LTD.; Singapore; Sur place; SGD 54 000 - 78 000; Plein temps

Résumé du poste

BADALING HOLDINGS PTE. LTD. in Singapore seeks an experienced F&B Operations Manager to oversee daily restaurant operations, lead staff, manage scheduling, and ensure service delivery that meets quality and safety standards.

You will monitor sales, costs, inventory, and cash handling, coordinate with kitchen and suppliers, train and evaluate staff, handle customer feedback, and drive improvements to boost productivity and profitability.

Qualifications

• Diploma or higher qualification in F&B Management, Hospitality or a related field.
• Minimum 3–5 years of relevant F&B experience.
• Previous supervisory or managerial experience preferred.

Responsabilités

• Oversee and manage daily F&B operations to ensure smooth and efficient business operations.
• Lead, supervise and motivate staff to maintain high service standards.
• Plan staff schedules and ensure adequate manpower.
• Monitor daily sales, revenue, expenses and operational costs.
• Ensure food quality, service standards and customer satisfaction.
• Handle customer feedback and complaints professionally.
• Manage inventory, stock control, purchasing and wastage.
• Ensure proper cash handling, POS transactions and daily sales reporting.
• Maintain cleanliness, hygiene and food safety standards in compliance with Singapore regulations.
• Conduct staff training, coaching and performance evaluations.
• Monitor staff attendance, performance and discipline.
• Coordinate with kitchen staff, suppliers and management to ensure smooth operations.
• Identify areas for improvement to increase productivity, sales and profitability.
• Prepare operational reports and update management on business performance.
• Perform other duties as assigned by management.

Connaissances

Leadership

Communication

Customer service

Problem solving

Staff management

Formation

Diploma or higher in F&B Management / Hospitality or related field

Outils

POS systems

Inventory management software

Staff scheduling software

Description du poste

Company Profile

We are an established food and beverage business in Singapore, committed to providing quality food, excellent customer service and a pleasant dining experience. We strive to maintain high operational standards while continuously improving our services and business performance.

Job Responsibilities

• Oversee and manage daily F&B operations to ensure smooth and efficient business operations.


• Lead, supervise and motivate staff to maintain high service standards.


• Plan staff schedules and ensure adequate manpower.


• Monitor daily sales, revenue, expenses and operational costs.


• Ensure food quality, service standards and customer satisfaction.


• Handle customer feedback and complaints professionally.


• Manage inventory, stock control, purchasing and wastage.


• Ensure proper cash handling, POS transactions and daily sales reporting.


• Maintain cleanliness, hygiene and food safety standards in compliance with Singapore regulations.


• Conduct staff training, coaching and performance evaluations.


• Monitor staff attendance, performance and discipline.


• Coordinate with kitchen staff, suppliers and management to ensure smooth operations.


• Identify areas for improvement to increase productivity, sales and profitability.


• Prepare operational reports and update management on business performance.


• Perform other duties as assigned by management.

Job Requirements

• Diploma or higher qualification in F&B Management, Hospitality or a related field.


• Minimum 3-5 years of relevant F&B experience.


• Previous supervisory or managerial experience preferred.


• Good leadership, communication and interpersonal skills.


• Strong customer service and problem-solving abilities.


• Able to manage staff and handle daily operational challenges.


• Responsible, organized and able to work independently.


• Willing to work shifts, weekends and public holidays.