F&B SUPERVISOR

THIRUVIGNESH RESTAURANT PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Thiruvignesh Restaurant Pte. Ltd. in Singapore is seeking a Restaurant Supervisor to oversee daily operations, lead and train service staff, and ensure excellent customer service and strict hygiene standards.

The ideal candidate has at least 2 years in the F&B industry with supervisory experience, strong leadership and communication skills, and the ability to work independently or as part of a team to drive service excellence and smooth restaurant flow.

Qualifications

• Minimum GCE 'O' Level or equivalent qualification.
• At least 2 years of relevant working experience in the Food & Beverage industry.
• Previous supervisory experience in a restaurant or F&B establishment is preferred.
• Good leadership, communication, and interpersonal skills.
• Strong customer service skills and a positive working attitude.
• Able to work independently and as part of a team.
• Good knowledge of restaurant operations, food hygiene, and safety standards.
• Able to handle customer complaints and resolve operational issues effectively.

Responsibilities

• Supervise and manage daily restaurant operations for smooth service.
• Lead, train, and motivate service staff to uphold high standards.
• Handle customer feedback and complaints professionally.
• Monitor food hygiene, safety, and cleanliness standards.
• Prepare staff rosters and assign daily tasks.
• Coordinate with kitchen staff to ensure timely service.
• Handle cashier duties and POS transactions when required.
• Assist management in controlling costs and reducing waste.
• Ensure opening and closing procedures are followed.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Teamwork

Independent work

Education

GCE O'Level

Tools

POS system

Job description

Key Responsibilities:

1. Supervise and manage daily restaurant operations to ensure smooth and efficient service.
2. Lead, train, and motivate service staff to maintain high service standards.
3. Ensure excellent customer service and handle customer feedback and complaints professionally.
4. Monitor food quality, presentation, hygiene, and cleanliness standards.
5. Prepare staff duty rosters, assign daily tasks, and monitor staff performance.
6. Ensure compliance with Singapore Food Agency (SFA) food safety and hygiene requirements.
7. Monitor inventory levels, stock movement, and coordinate with suppliers.
8. Assist in ordering food ingredients, beverages, and restaurant supplies.
9. Coordinate with kitchen staff to ensure timely preparation and serving of food.
10. Handle cashier duties, POS transactions, and daily sales reporting when required.
11. Assist management in controlling operational costs and reducing food wastage.
12. Ensure proper opening and closing procedures of the restaurant.
13. Support management in achieving sales targets and improving customer satisfaction.
14. Perform other duties assigned by management.

Job Requirements

1. Minimum GCE 'O' Level or equivalent qualification.
2. At least 2 years of relevant working experience in the Food & Beverage industry.
3. Previous supervisory experience in a restaurant or F&B establishment is preferred.
4. Good leadership, communication, and interpersonal skills.
5. Strong customer service skills and a positive working attitude.
6. Able to work independently and as part of a team.
7. Good knowledge of restaurant operations, food hygiene, and safety standards.
8. Able to handle customer complaints and resolve operational issues effectively