Management Associate

TUNG LOK CENTRAL RESTAURANT PTE. LTD.; Singapore; On-site; SGD 22,320 - 31,248; Full time

Job summary

Tung Lok Central Restaurant Pte. Ltd. is hiring for a frontline role to handle guest inquiries, resolve issues, and support daily restaurant operations in a fast-paced environment.

The successful candidate will maintain outlet appearance, ensure staff are informed about promotions, and contribute ideas to improve service and revenue while working weekends and public holidays.

Qualifications

• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Prior experience in a similar role is preferred.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Maintain an attractive and an orderly appearance in the outlet
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Skills

Customer service

Communication

Teamwork

F&B industry

Weekend availability

Job description

Responsibilities:

• Handle guest inquiries and resolve complaints in a professional manner


• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations


• Support daily restaurant operations to ensure smooth service and high guest satisfaction


• Maintain an attractive and an orderly appearance in the outlet


• Ensure that all staff are properly informed on the promotions and information


• Contribute ideas to improve operational efficiency, customer service, and revenue generation


• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in a similar role is preferred


• Excellent customer service and communication skills


• Friendly, positive attitude and team-oriented mindset


• Service oriented and passionate working in F&B industry


• Able to work on weekends and public holidays


• Ability to work in a fast-paced environment

Whatsapp 91•••574 for more information