M&E Operation Manager (East Region)

Savills Property Management Pte Ltd; Singapore; On-site; SGD 67,000 - 134,000; Full time

Job summary

Savills Property Management Pte Ltd is seeking an experienced Operations Manager to oversee daily operations, maintenance, and service delivery across multiple facilities in the East Region. You will lead site teams, manage client relationships, and ensure compliance with contractual and regulatory requirements.

You will drive operational excellence by monitoring KPIs, conducting site inspections, and implementing preventive maintenance.

Qualifications

• Degree in Facilities Management, Building Services, Engineering, Property Management, or related discipline.
• Minimum 5 years of relevant facilities management or property management experience, including leadership experience.
• Strong knowledge of building operations, maintenance, and regulatory requirements.
• Experience managing multiple sites and service teams.
• Good understanding of budgeting, contract administration, and vendor management.
• Strong communication, stakeholder management, and problem‑solving skills.

Responsibilities

• Lead and manage the overall operations of assigned facilities and sites.
• Ensure smooth execution of property management, facilities management, and maintenance services.
• Monitor KPIs and service standards to ensure contractual obligations are met.
• Conduct regular site inspections and operational audits.
• Implement preventive and corrective maintenance programs.
• Lead, supervise, and mentor a team of property officers, executives, technicians, and site personnel.
• Manage manpower deployment, staff performance, training, and development.
• Foster a positive working environment and promote teamwork.
• Serve as the key point of contact for clients and stakeholders.
• Attend management meetings and provide operational updates.
• Address client concerns and implement service improvement initiatives.
• Maintain strong working relationships with contractors, vendors, and authorities.
• Prepare and manage annual budgets and forecasts.
• Monitor operating expenses and identify cost-saving opportunities.
• Review and approve quotations, purchase requests, and service contracts.
• Ensure budgetary control and financial accountability of assigned sites.
• Ensure compliance with workplace safety regulations and statutory requirements.
• Oversee risk assessments and implementation of safety procedures.
• Ensure all licenses, certifications, and mandatory inspections are maintained.
• Lead incident investigations and implement corrective actions when required.
• Manage service contracts and contractor performance.
• Evaluate vendor performance and service quality.
• Coordinate procurement activities and contract renewals.
• Ensure service providers comply with contractual requirements and safety standards.
• Identify opportunities to improve productivity and operational efficiency.
• Implement best practices and process improvements.
• Drive digitalization and innovation initiatives where applicable.

Skills

Leadership

Stakeholder management

Budgeting

Vendor management

Communication

Problem solving

MS Office

Safety compliance

Education

Facilities management degree

Tools

MS Office applications

Job description

Job Summary

We are seeking an experienced and proactive Operation Manager to oversee the daily operations, maintenance, and service delivery of multiple facilities within the East Region. The successful candidate will lead site teams, manage client relationships, ensure compliance with contractual and regulatory requirements, and drive operational excellence to achieve high standards of service delivery.

Key Responsibilities

Operations & Facilities Management

• Lead and manage the overall operations of assigned facilities and sites.

• Ensure smooth execution of property management, facilities management, and maintenance services.

• Monitor KPIs and service standards to ensure contractual obligations are met.

• Conduct regular site inspections and operational audits.

• Implement preventive and corrective maintenance programs.

Team Leadership

• Lead, supervise, and mentor a team of property officers, executives, technicians, and site personnel.

• Manage manpower deployment, staff performance, training, and development.

• Foster a positive working environment and promote teamwork.

Client & Stakeholder Management

• Serve as the key point of contact for clients and stakeholders.

• Attend management meetings and provide operational updates.

• Address client concerns and implement service improvement initiatives.

• Maintain strong working relationships with contractors, vendors, and authorities.

Financial Management

• Prepare and manage annual budgets and forecasts.

• Monitor operating expenses and identify cost‑saving opportunities.

• Review and approve quotations, purchase requests, and service contracts.

• Ensure budgetary control and financial accountability of assigned sites.

Compliance & Safety

• Ensure compliance with workplace safety regulations and statutory requirements.

• Oversee risk assessments and implementation of safety procedures.

• Ensure all licenses, certifications, and mandatory inspections are maintained.

• Lead incident investigations and implement corrective actions when required.

Contract & Vendor Management

• Manage service contracts and contractor performance.

• Evaluate vendor performance and service quality.

• Coordinate procurement activities and contract renewals.

• Ensure service providers comply with contractual requirements and safety standards.

Continuous Improvement

• Identify opportunities to improve productivity and operational efficiency.

• Implement best practices and process improvements.

• Drive digitalization and innovation initiatives where applicable.

Requirements

• Degree in Facilities Management, Building Services, Engineering, Property Management, or related discipline.

• Minimum 5 years of relevant facilities management or property management experience, including leadership experience.

• Strong knowledge of building operations, maintenance, and regulatory requirements.

• Experience managing multiple sites and service teams.

• Good understanding of budgeting, contract administration, and vendor management.

• Strong communication, stakeholder management, and problem‑solving skills.

• Proficient in Microsoft Office applications.

• Possession of FSM, WSQ, Fire Safety, or relevant certifications will be an advantage.