Luxury Store Manager: Lead, Inspire & Deliver Wow

Swarovski; Singapore; On-site; SGD 72,000 - 110,000; Full time

Benefits offered by this job

5-days work week

13th month bonus (AWS)

Flexible benefits

Staff purchase privileges

Wellness leave

Birthday leave

Uniform and training provided

Career development opportunities

Global employee assistance program

Job summary

Swarovski is seeking a Store Manager to lead a multi-cultural team and deliver exceptional service at our Singapore outlet. You will recruit, coach and grow the team, drive sales targets and create a luxury brand experience for every customer.

In this role you will inspire trust, manage daily operations, and contribute to the growth of the business while upholding Swarovski's values of innovation, quality and hospitality.

Qualifications

• You have 3+ years of experience in a multicultural retail environment.
• Experience in luxury, fashion/cosmetics or lifestyle brands is preferred.
• You demonstrate strong leadership and coaching skills.
• You are digitally proficient and able to adapt to new tools.
• You communicate effectively in English and build trust with customers and colleagues.

Responsibilities

• Strive for excellence in every customer interaction to deliver an exceptional experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead and grow a team with a growth mindset and enthusiasm.
• Exceed personal and team service and sales targets.
• Act as driving force for new and ongoing service and sales opportunities.

Skills

Store leadership

Customer experience

Team development

Digital proficiency

English proficiency

Tools

POS systems

CRM

Job description

Swarovski is seeking a Store Manager to lead a multi-cultural team and deliver exceptional service at our Singapore outlet. You will recruit, coach and grow the team, drive sales targets and create a luxury brand experience for every customer.

In this role you will inspire trust, manage daily operations, and contribute to the growth of the business while upholding Swarovski's values of innovation, quality and hospitality.