Luxury Sales Director – Residences & Hotels

Capella Hotels and Resorts; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Capella Hotels and Resorts in Singapore seeks an Assistant Director of Sales to drive revenue through pro-active direct sales, marketing, telemarketing, direct mail and on-site tours of residences and hotel showings. The role focuses on developing strategic action plans to grow incremental sales.

Ideal candidate holds a Diploma in Hospitality Management with 8+ years in luxury hospitality or real estate sales, strong selling skills, and proficiency in Microsoft Office; you will negotiate

Qualifications

• Diploma in Hospitality Management.
• Minimum 8 years working experience in luxury residences, hotels or real estate sales.
• Good selling skills and understanding of sales processes.
• Knowledge in Microsoft Office including Word, Excel, PowerPoint.

Responsibilities

• Conduct long stay residences' or hotel inspections for clients
• Conduct negotiation of sales contracts
• Develop consultative selling and upselling strategies to maximise room sales
• Prepare and present sales proposals and quotations
• Conduct minimum 20 sales activities per week including sales call, entertainment and site inspections
• Collaborate with relevant departments to meet guests' and/or customers' requirements in the sales contracts
• Handles and responds to escalated guest and/or customer enquiries and requests in a timely manner
• Meet or exceed individual and department sales target that is set by the management
• Accurately forecast the covers and revenues for each client
• Analyse competitor landscape and customer demand to identify sales opportunities

Skills

Sales negotiations

Upselling

Prospecting

CRM

Education

Diploma in Hospitality Management

Tools

Microsoft Office

Job description

Capella Hotels and Resorts in Singapore seeks an Assistant Director of Sales to drive revenue through pro-active direct sales, marketing, telemarketing, direct mail and on-site tours of residences and hotel showings. The role focuses on developing strategic action plans to grow incremental sales.

Ideal candidate holds a Diploma in Hospitality Management with 8+ years in luxury hospitality or real estate sales, strong selling skills, and proficiency in Microsoft Office; you will negotiate