Director of Sales

Andaz Singapore; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Andaz Singapore is seeking a Director of Sales to lead all selling activities, collaborate with hotel departments, and maximize revenue across corporate, leisure and group segments. The role requires guiding the sales team, establishing targets, forecasts and KPIs, and maintaining strong partnership networks to drive growth.

You will bring at least 8 years in hotel sales or business development, with 3+ in leadership, plus CRM and MS Office proficiency, and a solid hospitality market

Qualifications

• 8+ years in corporate or business development in hotels.
• At least 3 years in a leadership role.
• Proficient in MS Office and Outlook; CRM experience (Opera/Delphi) is a plus.
• Strong presentation skills; customer-focused with problem-solving.
• Set and monitor sales targets, forecasts, and KPIs.
• Monitor market trends and insights to inform strategy.
• Proven ability to forecast, report, and maintain CRM discipline.
• Identify and secure new business in corporate, leisure, and group segments.
• Lead and mentor sales team; build partnerships.
• Ability to juggle priorities; hospitality market knowledge.

Responsibilities

• Lead by example in selling activities within the hotel.
• Work closely with related departments to maximize hotel sales.
• Develop strategies to win corporate, leisure and group business.
• Mentor, manage and motivate the sales team to deliver results.
• Establish targets, forecasts, KPIs and performance metrics.

Skills

Sales leadership

CRM systems

Presentations

Forecasting & KPIs

Customer relationship

Multi-tasking

Hospitality market knowledge

Education

Diploma/Degree in Hospitality or Tourism Management

Tools

Opera PMS

Delphi CRM

MS Office

Outlook

Job description

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Come join us to express your Andaz as Director of Sales if the following describes you.

You are an experienced and dynamic sales specialist who believes that the sky is the limit. You hold established relationships close to your heart and is always striving to go the extra mile for customer satisfaction. As a Director of Sales, you lead by example in providing leadership in all selling activities within the hotel, working closely with related departments to maximize sales for the hotel.

Requirements

• Minimum 8 years of recent work experience in corporate or business development role within the hotel industry, with at least 3 years in a leadership role.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Flair for in-person or virtual presentations; keen eye for details; customer-focused and creative problem-solving attitude.
• Establish sales targets, forecasts, KPIs, and performance metrics.
• Monitor market trends, competitive landscape, and customer insights to inform strategy.
• Ensure accurate sales forecasting, reporting, and CRM discipline.
• Identify and secure new business opportunities in corporate, leisure, and group segments.
• Manage, mentor, and motivate the sales team to deliver exceptional results.
• Proactive and goal-getter attitude with ability to build lasting business partnerships.
• Ability to juggle multiple priorities and ongoing projects.
• Deep understanding of hospitality market dynamics, distribution channels, and customer segments
• A relevant diploma or degree in Hospitality or Tourism Management will be ideal.