Luxury Retail Exective / Store Manager

JAC Recruitment; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

JAC Recruitment is assisting a newly established luxury resale business launching in Singapore. We are seeking passionate and customer-focused individuals to join the founding team and contribute to building a premier, authentic luxury shopping experience.

Ideal candidates are customer-oriented with strong communication skills and a proactive, adaptable attitude. Experience in luxury retail or customer service is advantageous, and Mandarin language ability is preferred to liaise with

Qualifications

• Customer-oriented with strong communication and service skills.
• Experience in luxury retail or hospitality is advantageous.
• Able to assist in store operations, inventory updates, and promotions.

Responsibilities

• Deliver excellent customer service and create a positive shopping experience.
• Welcome and assist customers visiting the store.
• Respond to customer enquiries through online and offline channels.
• Support marketing and promotional activities.
• Coordinate repair arrangements for purchased products when required.
• Manage and update inventory records in the system.
• Assist with daily store operations and administrative duties.
• Support growth of the new retail business.

Skills

Customer service

Communication

Retail operations

Mandarin (preferred)

Job description

Company Overview

Our client is a growing international luxury resale company specializing in the purchase, sale, and distribution of pre-owned luxury goods. With an established presence in Japan and expansion plans in Singapore, the company is committed to providing customers with access to authentic, high-quality luxury products from world-renowned brands.

Company Overview

Our client is a growing international luxury resale company specializing in the purchase, sale, and distribution of pre-owned luxury goods. With an established presence in Japan and expansion plans in Singapore, the company is committed to providing customers with access to authentic, high-quality luxury products from world-renowned brands.

The business focuses on delivering a trusted and seamless customer experience, supported by strong expertise in luxury product valuation, inventory management, and after-sales service. As part of its expansion in Singapore, the company is seeking passionate and motivated individuals to join its pioneering team and contribute to building a successful retail operation from the ground up.

This is an exciting opportunity to work in a dynamic and multicultural environment, gain exposure to the luxury resale industry, and collaborate closely with an experienced international management team.

Job Responsibilities

We are seeking passionate and customer-focused individuals to join a newly established luxury resale business in Singapore. This is an exciting opportunity to become part of the founding team and work closely with an experienced Japanese management team in a growing international environment.

Whether you have experience in luxury resale, luxury retail, fashion, watches, jewellery, hospitality, or customer service, we welcome your application.

• Deliver excellent customer service and create a positive shopping experience.
• Welcome and assist customers visiting the store.
• Respond to customer enquiries through online and offline channels.
• Support marketing and promotional activities.
• Coordinate repair arrangements for purchased luxury products when required.
• Manage and update inventory records in the company's system.
• Assist with daily store operations and administrative duties.
• Support the growth and development of the new retail business.

Job Requirements

• Customer-oriented with strong communication skills.
• Outgoing, proactive, and adaptable personality.
• Detail-oriented and able to perform meticulous work.
• Comfortable working in a retail environment.
• Ability to communicate in Mandarin is preferred to liaise with Mandarin-speaking customers.
• Experience in luxury retail, luxury resale, watches, jewellery, fashion retail, hospitality, or customer service is advantageous.

Working Location: Singapore