Luxury Retail Assistant Manager — Part-Time with Commission

INA KESS International; Singapore; On-site; SGD 22,000 - 33,000; Part time

Job summary

INA KESS International in Singapore invites a hands-on sales assistant/store manager’s assistant (60%–80%) to join our corner at Takashimaya. You will deliver personalised styling and luxury service in a premium brand environment, coordinating with the Store Manager to ensure seamless shop operations.

The role focuses on clientelling, stock presentation, and achieving sales targets, with weekend/public-holiday shifts.

Qualifications

• Previous experience in luxury or premium fashion retail, ideally with a strong focus on personal sales and customer service.
• Proven ability to deliver high-quality customer experiences and build long-term customer relationships.
• Commercially minded, proactive and confident in approaching customers and developing sales opportunities.
• Passion for fashion, styling and luxury retail, with a strong eye for detail and presentation.
• Excellent communication and interpersonal skills, with a natural ability to build rapport with an international clientele.
• Hands-on, reliable and organized, with the ability to work independently as well as as part of a small team.
• Impeccable personal presentation and a strong understanding of luxury service standards.
• Fluent English; Mandarin or another language relevant to Singapore’s international clientele is an advantage.
• Available for retail shifts, including weekends and public holidays, and eligible to work in Singapore.

Responsibilities

• Offer personalised style advice and exceptional customer service in the shop, reflecting the INA KESS brand and its luxury positioning.
• Actively engage with customers, identify their needs and create a welcoming and memorable shopping experience.
• Boost your individual sales performance and contribute to achieving the branch’s sales targets and KPIs.
• Build strong customer relationships and maintain them through personalised follow-ups, appointments, WhatsApp and other clienteling tools.
• Expand existing customer relationships
• Ensure flawless product presentation, appealing visual merchandising and compliance with INA KESS brand standards
• Support daily stock management, restocking, deliveries and stock accuracy
• Assist with day-to-day shop operations, reporting and administrative tasks as required
• Work closely with the Store Manager and the team to ensure smooth and efficient shop operations
• Represent INA KESS with a professional, confident and consistently service-oriented approach

Skills

Luxury retail

Customer service

Sales mindset

Styling

Communication

Interpersonal skills

Presentation

Fluent English

Mandarin helpful

Teamwork

Job description

INA KESS International in Singapore invites a hands-on sales assistant/store manager’s assistant (60%–80%) to join our corner at Takashimaya. You will deliver personalised styling and luxury service in a premium brand environment, coordinating with the Store Manager to ensure seamless shop operations.

The role focuses on clientelling, stock presentation, and achieving sales targets, with weekend/public-holiday shifts.