Luxury Client Experience Specialist

Compagnie Financière Richemont SA; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

Richemont in Singapore seeks a dynamic luxury sales professional to deliver premium in-store experiences, build lasting client relationships and drive sales. You will master product stories, greet clients, and stay informed about Maison collections while upholding brand standards and local market practices.

The role requires strong communication, negotiation and IT skills, with a passion for exceptional service and a proactive approach to daily boutique operations.

Qualifications

• Experience in luxury retail or premium client service.
• Ability to build long-term relationships with clients.
• Excellent communication and interpersonal skills.
• Knowledge of market and competitors.

Responsibilities

• Deliver exceptional in-store customer experience and tailored service.
• Develop client relationships and follow-ups for repeat business.
• Achieve and ideally exceed sales targets following guidelines.
• Act as a Maison ambassador with deep product knowledge.
• Support daily boutique operations and merchandising tasks.

Skills

Client relationship building

Luxury sales

Communication skills

Negotiation

Product knowledge

IT skills (POS)

English fluency

Tools

POS systems

CRM tools

Job description

Richemont in Singapore seeks a dynamic luxury sales professional to deliver premium in-store experiences, build lasting client relationships and drive sales. You will master product stories, greet clients, and stay informed about Maison collections while upholding brand standards and local market practices.

The role requires strong communication, negotiation and IT skills, with a passion for exceptional service and a proactive approach to daily boutique operations.