Luxury Client Experience Ambassador

BoF Careers; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Prada Group is seeking a Prada Client Advisor to guarantee an extraordinary luxury customer experience, placing the client above all while discovering needs and fostering meaningful relationships.

You will promote the Brand philosophy and guide clients into the Prada world, achieve individual and team sales targets, and provide outstanding service in-store and online.

Join a creative, international environment where passion for fashion and client-centric service drives excellence.

Qualifications

• Experience in luxury retail or premium brands is preferred.
• Ability to build long-lasting client relationships.
• Excellent communication and interpersonal skills.

Responsibilities

• Place the customer at the center, delivering exceptional service in-store and online.
• Exceed individual sales targets and contribute to overall store success.
• Demonstrate in-depth knowledge of Prada products, history and DNA.
• Capture client data in CRM for personalized follow-up and future opportunities.
• Work collaboratively with teams to ensure a seamless omni-channel experience.

Skills

Luxury sales

Client relationships

Team collaboration

Communication skills

Product knowledge

Job description

Prada Group is seeking a Prada Client Advisor to guarantee an extraordinary luxury customer experience, placing the client above all while discovering needs and fostering meaningful relationships.

You will promote the Brand philosophy and guide clients into the Prada world, achieve individual and team sales targets, and provide outstanding service in-store and online.

Join a creative, international environment where passion for fashion and client-centric service drives excellence.