Luxury Buyback Consultant【Lot one】

E-FRAN SG PTE LTD; Singapore; On-site; SGD 23,000 - 37,000; Full time

Benefits offered by this job

Paid annual leave

Incentive program

Career development opportunities

Job summary

OTAKARAYA in Singapore is hiring Luxury Buyback Consultants. No appraisal experience required; comprehensive training, valuation tools, and expert support help you master the role. Ideal applicants come from retail or customer service and are eager to transition into luxury goods.

Responsibilities include greeting customers, explaining pricing, and processing purchases while building strong client relationships. Flexible career growth is available within a supportive team.

Qualifications

• Fluent English for customer communication.
• Strong communication skills and service attitude.
• Proactive, eager to learn and value integrity and teamwork.

Responsibilities

• Greet walk-in customers and understand selling needs for luxury items.
• Use valuation tools and consult with appraisal team to complete evaluations.
• Explain purchasing prices and procedures with professional service.
• Build trusting client relationships and achieve performance targets.
• Handle product data entry and daily store operations.

Skills

Fluent English

Excellent communication

Proactive attitude

Willingness to learn

Teamwork

Education

High school graduate or above

Job description

Luxury Goods Appraiser

Well-Known Japanese Luxury Goods Buyer "おたからや" | No Appraisal Experience Required | Career Switchers from Retail & Sales Welcome

About Us

OTAKARAYA is a renowned Japanese purchasing brand specializing in luxury items and precious metals, focusing on the acquisition of luxury handbags, fine timepieces, jewelry, gold, and other valuable items.

With our continued business expansion in Singapore, we are currently hiring Luxury Buyback Consultants. We warmly invite individuals with strong communication skills, a passion for customer interaction, and a desire to build a career to join us!

No relevant appraisal experience required!

We provide comprehensive professional training, valuation tools, and support from an expert appraisal team, allowing individuals without prior industry experience to master specialized knowledge step by step.

Candidates from retail, fashion, department stores, watches, jewelry, sales, and customer service sectors looking for a career transition are highly welcome.

Job Responsibilities

• Greet walk-in customers and understand their selling needs regarding luxury handbags, timepieces, jewelry, gold, and other items.
• Utilize company-provided valuation tools and collaborate with the professional appraisal team to assist in completing product evaluations.
• Clearly explain purchasing prices and transaction procedures to clients, providing professional and trustworthy service.
• Establish strong, trusting relationships with clients, facilitate purchase transactions, and achieve performance targets.
• Handle product data entry and daily store operational tasks.

Working Hours

10:00 AM – 7:00 PM / 1:00 PM – 10:00 PM

Requirements

[Basic Requirements]

• High school graduate or above; fresh graduates are welcome.
• Fluent in English for customer communication.
• Possess excellent communication skills, a strong sense of responsibility, and a good service attitude.
• Proactive, eager to learn, and value integrity and teamwork.

[Preferred Qualifications]

• Experience in retail, sales, or customer service.
• Experience in buying/selling luxury merchandise, timepieces, jewelry, or pre-owned luxury goods.
• Interest in luxury goods and precious metals.

No prior experience in luxury appraisal or buyback operations is required. Career switchers are welcome to apply!

Salary & Benefits

• Paid annual leave
• Salary increases and promotions based on performance
• Incentive program
• Compassionate leave
• Medical leave
• Career development opportunities

*High-performing employees may have the opportunity to progress to a Store Manager position.

Career Development

Your growth is more than just being a Buyback Consultant!

We place great value on employee performance and personal growth, offering continuous learning and career advancement opportunities.

High-performing employees with leadership potential will have opportunities to be promoted to Store Manager to lead team development.

Regardless of whether you have prior industry experience, as long as you are willing to learn and stay dedicated, you can build a professional career at OTAKARAYA.