Luxury Buyback Consultant【Lucky Plaza】

E-FRAN SG PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Paid annual leave

Incentive program

Store progression potential

Career development opportunities

Medical leave

Job summary

OTAKARAYA in Singapore is hiring Luxury Buyback Consultants to engage clients seeking to sell luxury handbags, timepieces, jewelry, and precious metals. You will use valuation tools with the appraisal team to deliver accurate offers and ensure smooth transactions.

No prior luxury appraisal experience is needed; we provide training and ongoing support. Fresh graduates from retail, fashion, or customer service are encouraged to apply, with strong communication and integrity valued.

Qualifications

• University graduate or above; fresh graduates welcome.
• Fluent in Cantonese for customer communication.
• Excellent communication skills, strong sense of responsibility and service attitude.
• Proactive, eager to learn, and value integrity and teamwork.

Responsibilities

• Greet walk-in customers and understand their selling needs for luxury handbags, timepieces, jewelry, gold, and other items.
• Utilize valuation tools and collaborate with appraisal team to complete product evaluations.
• Explain purchasing prices and procedures clearly, providing professional and trustworthy service.
• Establish strong relationships with clients, facilitate buyback transactions, and achieve targets.
• Handle product data entry and daily store operations.

Skills

Communication skills

Fluent Cantonese

Customer service

Teamwork

Education

Bachelor's degree or above

Job description

Luxury Buyback Consultant

Famous Japanese Purchasing Brand "おたからや" | No Appraisal Experience Required | Career Switchers from Retail & Sales Welcome

About Us

OTAKARAYA is a renowned Japanese purchasing brand specializing in luxury items and precious metals, focusing on the acquisition of luxury handbags, fine timepieces, jewelry, gold, and other valuable items.

With our continued business expansion in Hong Kong, we are currently hiring Luxury Buyback Consultants. We warmly invite individuals with strong communication skills, a passion for customer interaction, and a desire to build a career to join us!

No relevant appraisal experience required! We provide comprehensive professional training, valuation tools, and support from an expert appraisal team, allowing individuals without prior industry experience to master specialized knowledge step by step.

Candidates from retail, fashion, department stores, watches, jewelry, sales, and customer service sectors looking for a career transition are highly welcome.

Job Responsibilities

• Greet walk-in customers and understand their selling needs regarding luxury handbags, timepieces, jewelry, gold, and other items.
• Utilize company-provided valuation tools and collaborate with the professional appraisal team to assist in completing product evaluations.
• Clearly explain purchasing prices and transaction procedures to clients, providing professional and trustworthy service.
• Establish strong, trusting relationships with clients, facilitate buyback transactions, and achieve performance targets.
• Handle product data entry and daily store operational tasks.

Working Hours

10:00 AM – 7:00 PM

Requirements

Basic Requirements

• University Graduate or Above; fresh graduates are welcome.
• Fluent in Cantonese for customer communication.
• Possess excellent communication skills, a strong sense of responsibility, and a good service attitude.
• Proactive, eager to learn, and value integrity and teamwork.

Preferred Qualifications

• Experience in retail, sales, or customer service.
• Experience in buying/selling luxury merchandise, timepieces, jewelry, or pre-owned luxury goods.
• Conversational proficiency in Mandarin.
• Interest in luxury goods and precious metals.

No prior experience in luxury appraisal or buyback operations is required. Career switchers are welcome to apply!

Salary & Benefits

• Paid annual leave
• Salary increases and promotions based on performance
• Incentive program
• Compassionate leave
• Medical leave
• Career development opportunities

High-performing employees may have the opportunity to progress to a Store Manager position.

Career Development

Your growth is more than just being a Buyback Consultant!

We place great value on employee performance and personal growth, offering continuous learning and career advancement opportunities.

High-performing employees with leadership potential will have opportunities to be promoted to Store Manager to lead team development.

Regardless of whether you have prior industry experience, as long as you are willing to learn and stay dedicated, you can build a professional career at OTAKARAYA.