Luxury Goods Valuer【Changi City】

E-FRAN SG PTE LTD; Singapore; On-site; SGD 66,960 - 89,280; Full time

Benefits offered by this job

Paid annual leave

AWS

Salary increases and promotions based 

Incentive program

Compassionate leave

Medical leave

Career development opportunities

Job summary

OTAKARAYA in Singapore is hiring for its Changi City Point store. You will welcome customers, guide them to the consultation area and provide friendly, professional service while appraising luxury handbags, watches, precious metals and jewelry.

No prior experience required; with training from our team in Japan and support from head office, you can build your skills. The role focuses on in-store service and participation in an uncapped incentive program; top performers can earn substantial

Qualifications

• Bachelor's degree or higher.
• Able to communicate effectively with customers.
• Interested in luxury brands, watches and precious metals.
• Motivated by performance-based earnings.
• Able to work collaboratively with team members.

Responsibilities

• Welcome customers, guide them to the consultation area and provide friendly, professional service.
• Appraise luxury handbags, watches, precious metals and jewelry brought in by customers, provide price quotations and negotiate purchases.
• Handle administrative tasks, including shipping purchased items and entering sales data.

Skills

Communication

Customer service

Performance-based earnings

Education

Bachelor's degree or higher

Job description

【About the role】

We are OTAKARAYA, a leading Japanese company specializing in the purchase and sale of luxury handbags, watches, precious metals and jewelry. With more than 1,930 locations nationwide, we operate one of the largest store networks in the industry.

In addition to Japan, we have expanded into markets including Hong Kong, Singapore, Taiwan, Indonesia and Thailand. As we continue to grow our international presence, we remain committed to expanding our store network and strengthening our business.

We are currently hiring for our Changi City Point store.

[Job Description]

• Welcome customers, guide them to the consultation area and provide friendly, professional service.
• Appraise luxury handbags, watches, precious metals and jewelry brought in by customers, provide price quotations and negotiate purchases.
• Handle administrative tasks, including shipping purchased items and entering sales data.

No prior experience in appraisals or knowledge of luxury brands is required.
You will not be expected to handle everything on your own from the start.
With support from experienced team members and our specialist appraisal team in Japan, even candidates with no prior experience can build their skills with confidence.

Marketing activities and customer appointments are primarily managed by our head office team, allowing you to focus on serving customers in-store.

[Incentive Program]

We handle high-value items such as luxury handbags, watches and jewelry.
Because of this, even a single sale can have a meaningful impact on your earnings through our incentive program.
With no cap on incentives, top-performing team members can earn more than $8,000 per month.

[Application Requirements]

• Bachelor's degree or higher
• Able to communicate effectively with customers
• Interested in luxury brands, watches and precious metals
• Motivated by performance-based earnings
• Able to work collaboratively with team members

*Applicants with experience in luxury goods, jewelry, apparel, retail sales, sales in any industry, or customer service are welcome to apply.

[Employment Terms]

• Employment Type: Full-time
• Location: 5 Changi Business Park Central 1, Singapore 486038
• Salary: From $6,000 per month + incentives (top performers may earn over $8,000)
• Working Hours: 10:00 AM–7:00 PM (8-hour workday)
• Days Off: Two days off per week (rotating schedule)

[Employee Benefits]

• Paid annual leave
• Annual Wage Supplement (AWS)
• Salary increases and promotions based on performance
• Incentive program
• Compassionate leave
• Medical leave
• Career development opportunities

*High-performing employees may have the opportunity to progress to a Store Manager position.

[About Us]

We operate more than 1,930 OTAKARAYA stores across Japan.

As part of an industry that has remained resilient through changing economic conditions, we have continued to grow steadily since our founding more than 26 years ago. Revenue for the current fiscal year is projected to reach 1.6 Billion SGD.

Many of our team members joined with no prior industry experience and have gone on to build successful careers with us.

We believe in rewarding performance regardless of age, gender or background. If you are ambitious, motivated and looking for strong earning potential, we would love to hear from you.