[LTA-TRO] ASSISTANT MANAGER / PRINCIPAL / SENIOR / EXECUTIVE, INVESTIGATIONS

GVT Government Technology Agency; Singapore; In loco; SGD 54.000 - 82.000; Tempo pieno

Descrizione del lavoro

The Singapore Public Service invites applications for an Assistant Manager / Principal / Senior / Executive, Investigations role. You will conduct investigations into violations of the Road Traffic Act, AMA, EVCA and related legislation, gathering facts through interviews, fieldwork and system checks.

You will coordinate with stakeholders, prepare court papers, subpoenas and testimonies, and handle complaints and inquiries.

Competenze

• Knowledge in any discipline.
• 2–3 years of relevant investigations/enforcement experience for Principal/Senior Executive; 5–8 years for Assistant Manager.
• Good communication, written, presentation, interpersonal and analytical skills.
• Strategic thinker and skilled writer.
• Meticulous and organized.

Mansioni

• Conduct investigations into violations of the Road Traffic Act and related acts.
• Conduct interviews, fieldwork, site visits and system checks to secure evidence.
• Coordinate with internal and external stakeholders to gather evidence and ensure smooth investigations.
• Prepare Court charges, summonses, notices and investigative papers; arrange subpoenas and testify in court as required.
• Record complaints and manage enquiries; handle feedback and appeals related to investigations.
• Participate in project-based assignments to improve work processes within Investigations.

Conoscenze

Communication

Written skills

Presentation

Interpersonal skills

Analytical skills

Strumenti

Microsoft Outlook

Microsoft Office

Word

Excel

PowerPoint

Descrizione del lavoro

[What the role is] ASSISTANT MANAGER / PRINCIPAL / SENIOR / EXECUTIVE, INVESTIGATIONS

To conduct investigations into violations of the Road Traffic Act (RTA), Active Mobility Act (AMA), Electric Vehicles Charging Act (EVCA) and their subsidiary legislations, ensuring prompt and fair actions are taken against such offenders. The role involves conducting interviews with persons connected to cases to gather relevant facts and information, as well as carrying out fieldwork, site visits and system checks to secure evidence. You will coordinate and work with various internal and external stakeholders to gather evidence and ensure smooth flow of investigations process. Upon completion of investigative work and approval by Team Leaders (senior officers), you will prepare the necessary Court charges, summonses, Notices of Traffic Offence or Notices of Offence against offenders. You will also prepare investigation papers, arrange for the subpoenaing of witnesses as required by the prosecutor, and attend Court hearings to testify and present evidence during trials. In addition, you will be responsible for recording complaints and reports lodged by walk-in members of the public (when required), handling general enquiries and addressing feedback and phone calls relating to appeals on investigation cases or other matters. You will also participate in project-based assignments to improve work processes within Investigations and support LTA’s wider mission. This includes assisting senior officers with project-related requirements gathering, data analysis, document drafting and review, system testing, report preparation and submissions, and presentations.

[What we are looking for]

• Knowledge in any discipline
• 2-3 years of relevant experience in investigations and enforcement functions for Principal/Senior Executive and at least 5-8 years for Assistant Manager. Some experience in customer service would be beneficial.
• Good communication, written, presentation, interpersonal and analytical skills
• Strategic thinker and skilled writer
• Meticulous and organized
• Ability to work independently and multi-task in a fast-paced environment
• Good knowledge of Microsoft Outlook, Microsoft Office, including Word, Excel and Power Point

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.