[LTA-QSC2] MGR/DEPUTY/ASSISTANT MGR, STRATEGIC ENGAGEMENT & COLLABORATIONS

LTA Land Transport Authority; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

LTA Land Transport Authority in Singapore seeks a dynamic Public Engagement Officer to design and deliver immersive, inclusive public engagement experiences that communicate initiatives and projects effectively.

You will conceptualise strategies using storytelling and interactive design, applying spatial principles to engage audiences at events, exhibitions and outreach activities.

Qualifications

• Knowledge in Communications, Design, Urban Planning or related disciplines is desirable.
• Experience in designing public engagement or experience-led initiatives.
• Strong communication skills to translate complex ideas into engaging experiences.
• Familiarity with digital platforms or emerging engagement technologies.
• Knowledge of spatial, exhibition or experience design principles.
• Strong project management and stakeholder engagement skills.
• Collaborative self-starter with a passion for community engagement.
• Seniority commensurate with experience.

Responsibilities

• Design, develop and implement immersive public engagement experiences.
• Conceptualise and deliver public engagement strategies using storytelling and interactive design.
• Apply spatial and experience design to create engaging environments for events.
• Collaborate with cross-functional teams and external partners.
• Project manage development of a future transport gallery experience space.
• Conduct research and gather insights on community needs and preferences.
• Manage planning, coordination and execution of engagement activities including logistics.
• Monitor, analyse and evaluate feedback and engagement metrics for continuous improvement.

Skills

Public engagement

Storytelling

Spatial design

Project management

Stakeholder management

Communications

Digital platforms

Education

Relevant disciplines (Communications/Design/Urban Planning)

Tools

Digital platforms

Job description

What the role is

Do you have a passion for creating meaningful and immersive experiences that engage communities and encourage participation? Are you a creative and strategic thinker with a strong grasp of experience and spatial design? We are seeking a dynamic and results-oriented public engagement officer to design and deliver engaging, interactive and inclusive public engagement experiences. In this role, you will play a key part in shaping how LTA communicates its initiatives, policies and projects through innovative experience design and storytelling approaches.

What you will be working on

Design, develop and implement immersive and interactive public engagement experiences that effectively communicate LTA's messages and initiatives.

Conceptualise and deliver public engagement strategies using storytelling, interactive design and appropriate technologies to enhance audience understanding and participation.

Apply spatial and experience design principles to create engaging environments for public events, exhibitions and outreach activities.

Collaborate with cross-functional teams and external partners to co-create and execute engagement initiatives.

Project manage the development of a future transport gallery experience space that serves to foster greater public engagement.

Conduct research and gather insights on community needs and preferences to ensure engagement initiatives are inclusive, accessible and relevant.

Manage the planning, coordination and execution of engagement activities, including logistics, vendors and partners where required.

Monitor, analyse and evaluate feedback and engagement metrics to ensure desired outcomes are achieved and to identify areas for continuous improvement.

What we are looking for

Knowledge in Communications, Design, Urban Planning or other relevant disciplines.

Experience in designing public engagement or experience-led initiatives, with strengths in storytelling and interactive approaches.

Strong communication skills with the ability to translate complex ideas into clear and engaging experiences.

Familiarity with digital platforms, interactive media or emerging engagement technologies will be an advantage.

Knowledge of spatial, exhibition or experience design principles, with hands-on experience in creating physical or hybrid engagement environments.

Strong project management and stakeholder engagement skills, with the ability to manage multiple initiatives concurrently.

A collaborative self-starter with a passion for community engagement and a commitment to inclusive and meaningful public participation.

The seniority of appointment and job title will be commensurate with individual work experience.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.

Be part of the team that shapes the future of Singapore.