[lta-Pt] Deputy / Assistant Manager, Transit Operator Performance Management

sggovterp; Singapore; On-site; SGD 65,000 - 100,000; Full time

Job summary

sggovterp is recruiting for a Deputy/Assistant Manager, Transit Operator Performance Management in Singapore. The role focuses on auditing O&M processes, managing contractual matters, and coordinating across design reviews, testing, and operations to ensure reliable MRT service.

You will engage multiple stakeholders, apply engineering principles, and leverage MS Office and data tools for performance management. Senior candidates may be considered; fresh entrants are welcome.

Qualifications

• Knowledge in Engineering.
• Proficiency in MS Office; data visualization/analytics tools or RPA is a plus.
• Minimum 3 years design or O&M experience in large-scale infra projects, preferably rail.
• Ability to engage and manage multiple stakeholders.
• Self-motivated, meticulous and resourceful with good communication and presentation skills.
• Familiarity with local railway/building regs and standards is advantageous.
• Senior candidates may be considered; fresh entrants are welcome.

Responsibilities

• Planning and conducting audits on O&M processes across rail systems to ensure compliance.
• Managing contract variances, budgets, and incident investigations relevant to operations and maintenance.
• Liaising with internal and external stakeholders on design reviews, interfaces, testing and commissioning, and exercises.

Skills

Engineering knowledge

Stakeholder mgmt

Communication skills

Self-motivated

Tools

MS Office

Data visualization

RPA (optional)

Job description

What the role is

Deputy/Assistant Manager, Transit Operator Performance Management

What you will be working on

The Transit Operator Performance Management (TOPM) division is responsible for managing the rail operator's performance in terms of operations and maintenance of MRT systems, to ensure high reliability and availability of train service. We are looking for a dynamic and motivated individual to join the team and take on the challenge of managing the rail operator's performance.

• a) Planning and conducting audits on Operations and Maintenance (O&M) processes and executions covering the various rail systems ( e.g. Rolling Stock, Signalling , Communications, Mechanical and Electrical services, etc ) to ensure that the rail operators comply with the correct procedures, work instructions and other relevant contractual requirements;
• b) Managing other contractual matters and O&M issues such as assessment of contract variations/ claims, managing contract budget, investigation of incidents/ service delays, etc ;
• c) Liaising with various internal and external stakeholders on issues pertaining to design review, system interface, testing and commissioning, emergency exercises, etc.

What we are looking for

• Knowledge in Engineering .
• Proficient in MS Office (i.e., Excel, Outlook, PowerPoint, Word). Proficiency in data visualisation / analytics tool, or robotic process automation will be an advantage .
• At least 3 years of design or O&M experience in large-scale infrastructure projects, preferably in the railway industry .
• Ability to engage and manage multiple internal and external stakeholders .
• Self-motivated, astute, meticulous, and resourceful .
• Good communication (both oral and written) as well as presentation skills .
• Familiarity with relevant local railway and building regulations, codes and standards will be an advantage .
• Candidates with very good relevant experience may be considered for more senior positions .
• Those without working experience are welcome to apply .

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.