[LPS] Infrastructure Engineer

Lenovo; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Lenovo is seeking an Operations Support specialist to monitor and optimize data center infrastructure in Singapore. You will troubleshoot incidents, apply patches, and coordinate with vendors to drive permanent resolutions while maintaining runbooks and knowledge bases.

The role requires hands-on experience with Hyper-V, Windows Server, and RHEL, plus CIS hardening and ITIL familiarity. Strong networking and vendor management are essential for success in a dynamic tech environment.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 3+ years hands-on experience building and deploying data center infrastructure, working on Hyper-V, Windows Servers, REHL, CyberArk PAM and Veeam Data Backup products.
• Experience with Hyper-V cluster setup, vNIC, and vSwitch configuration.
• Experience with performing CIS hardening on Windows 2022 Data Center & REHL, GPO deployment.
• Familiarity with cloud platforms (AWS).
• Familiarity with ITIL change and incident management processes.
• Good knowledge of networking (IP addressing, routing, VLANs).
• Knowledge of BMC Control-M is preferred
• Knowledge of implementing firewall rules, support network switches is preferred

Responsibilities

• Monitor system performance, capacity, and error logs; fine-tune configurations as needed.
• Troubleshoot incidents, apply hotfixes/patches, and coordinate with vendors/product teams for permanent resolutions.
• Create and maintain knowledge base documentation and operational runbooks.
• Implement proactive monitoring and alerting to prevent recurrence of issues.
• Identify and recommend opportunities for optimization, automation, and performance improvements.
• Provide support for hardware and infrastructure issues escalated from the customer team.
• Proactively identify and resolve performance issues.

Education

Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

Tools

Hyper-V

Windows Server

RHEL

CyberArk PAM

Veeam Data Backup

GPO deployment

AWS

BMC Control-M

Firewall rules

Network switches

vNIC

vSwitch

Job description

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Key Responsibilities

Operations Support

• Monitor system performance, capacity, and error logs; fine-tune configurations as needed.
• Troubleshoot incidents, apply hotfixes/patches, and coordinate with vendors/product teams for permanent resolutions.
• Create and maintain knowledge base documentation and operational runbooks.
• Implement proactive monitoring and alerting to prevent recurrence of issues.
• Identify and recommend opportunities for optimization, automation, and performance improvements.
• Provide support for hardware and infrastructure issues escalated from the customer team.
• Proactively identify and resolve performance issues.

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• Minimum of 3 years of hands-on experience in building and deploying data center infrastructure, working on Hyper-V, Windows Servers, REHL, CyberArk PAM and Veeam Data Backup products.
• Experience with Hyper-V cluster setup, vNIC, and vSwitch configuration.
• Experience with performing CIS hardening on Windows 2022 Data Center & REHL, GPO deployment.
• Familiarity with cloud platforms (AWS).
• Familiarity with ITIL change and incident management processes.
• Good knowledge of networking (IP addressing, routing, VLANs).
• Knowledge of BMC Control-M is preferred
• Knowledge of implementing firewall rules, support network switches is preferred

Preferred Qualifications

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• AWS Certified Solutions Architect – Associate
• ITIL Foundation v3/v4
• Attention to detail and proactive problem-solving.
• Ability to remain calm under pressure and drive quick resolutions.
• Strong stakeholder and vendor management.
• Strong documentation and escalation handling skills.

Additional Locations: * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE

If you require an accommodation to complete this application, please [e-mail]