Logistics Operations Lead for Baby & Maternity

FIRST FEW YEARS; Singapore; On-site; SGD 51,000 - 61,000; Full time

Job summary

First Few Years in Singapore is seeking a Logistics Operations Specialist to manage day-to-day logistics, stock levels, and timely order fulfillment. You will coordinate inbound shipments, handle imports, and oversee warehouse and courier activities to ensure accurate, fast deliveries to parents.

The role requires 3+ years in logistics or e-commerce fulfilment, proficiency with WMS, and strong Excel skills. Fluency in English is essential; Mandarin is a plus.

Qualifications

• Diploma or degree in Logistics, Supply Chain Management or related field.
• At least 3 years in logistics, warehousing or e-commerce fulfilment.
• Knowledge of Singapore import procedures (TradeNet permits, GST on imports).
• Experience with a WMS and with Shopee or Lazada seller fulfilment.
• Strong Excel skills and close attention to detail.
• Clear communicator in English; Mandarin a plus.
• Calm under pressure during peak periods.

Responsibilities

• Plan and coordinate inbound shipments from international brands and overseas suppliers, with freight forwarders on bookings and schedules.
• Handle import clearance: permits, HS codes, GST on imports and supporting documents.
• Manage inventory in the warehouse management system (eWMS) and perform stock counts, accuracy checks, and reorder alerts.
• Oversee order fulfilment for website and marketplaces, ensuring timely picking, packing and dispatch.
• Oversee unloading of containers and last-mile delivery coordination for bulky items.
• Ensure stock readiness for product launches and peak campaigns (11.11, 12.12, baby fairs).
• Handle returns, exchanges, warranty items and delivery issues with customers and couriers.
• Review freight and courier invoices and identify cost-saving opportunities.

Skills

Excel skills

English communication

Calm under pressure

Education

Diploma or degree in Logistics / SCM

Tools

WMS

Shopee/Lazada fulfilment

Job description

First Few Years in Singapore is seeking a Logistics Operations Specialist to manage day-to-day logistics, stock levels, and timely order fulfillment. You will coordinate inbound shipments, handle imports, and oversee warehouse and courier activities to ensure accurate, fast deliveries to parents.

The role requires 3+ years in logistics or e-commerce fulfilment, proficiency with WMS, and strong Excel skills. Fluency in English is essential; Mandarin is a plus.