Logistics Operations Executive

SRI BALAJI IT CORPORATION PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

SRI BALAJI IT CORPORATION PTE. LTD. in Singapore is seeking a Full-time Logistics Operations Associate to manage inbound/outbound logistics, customer inquiries, and coordination across warehousing and transportation.

The role involves order fulfilment, cycle counts, and supporting the Sales team during client onboarding with data gathering and documentation. The ideal candidate will handle deliveries, monitor performance against KPIs, and assist with route planning while providing training and

Qualifications

• Experience in warehouse or logistics operations.
• Strong attention to detail and task prioritization.
• Ability to handle pressure in a fast-paced environment.
• Overtime may be required.
• Training provided for non-experienced applicants.

Responsibilities

• Perform inbound and outbound logistics operations.
• Daily task processing.
• Attend to customer queries regarding inbound and outbound matters.
• Provide customer service, coordination and admin/operation duties.
• Order fulfilment and customer support in warehousing and transportation.
• Perform cycle counts.
• Support Sales team during client onboarding with data gathering and documentation.
• Participate in client meetings and document supply chain requirements.
• Assist in reviewing client proposals for operational clarity and data completeness.
• Assign deliveries to drivers in the system and coordinate dispatch.
• Monitor delivery performance and optimize routes to reduce costs.
• Provide training and support to delivery personnel.
• Ensure KPI objectives for accounts are met.

Skills

Logistics coordination

Customer service

Microsoft Office

Data gathering

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Delivery scheduling software

Job description

• PermitDeclaration


• Performinbound and outbound logistics operations


• Responsible for daily task processing


• Attendto customer queries regarding inbound and outbound matter


• Providecustomer service, coordination and admin / operation department


• Orderfulfilment and customer support in warehousing & transportation


• Performcycle count


• Act as asupport liaison for the Sales team during the client on boarding phase, assisting with data gathering and documentation.


• Participatein client meetings to take detailed notes and help document supply chainrequirements and challenges.


• Supportthe Sales and senior operations team in reviewing client proposals foroperational clarity and data completeness.


• Assigningof deliveries to drivers in the system via direct calling


• Manageand coordinate the delivery drivers, ensuring timely and accurate dispatch ofparcels to customers.


• Accounthandling of selected key customers


• Monitordelivery performance metrics and identify areas for improvement to optimizeoperational efficiency


• Implementand oversee delivery route planning and scheduling to maximize productivity andreduce costs


• Identifyand recommend process improvements to enhance the overall delivery experience


• Providetraining and support to delivery personnel to maintain high standards ofservice


• Monitoringthe fulfilment team in ensuring they meet their KPI objectives for youraccounts


• Assistmanager in executing daily operations to achieve the monthly and quarterly KPIand business results in the department


• Assistthe management in implementing new strategic initiatives as well as contributewith ideas for effectively scaling up the operations

Requirements:

• Proficient in using computers and Microsoft Office


• Possessgood work ethics and positive working attitude


• Able tohandle pressure & adapt in a fast-pace environment


• Demonstrate an eye for details and ability to prioritize urgent tasks


• Expectovertime on a regular basis


• Individual without experience may apply as training will be provided as ourcost

Education:

• Bachelor'sor equivalent (Preferred)

Job Type:Full-time