Logistics Insurance Solution Specialist - Global Payment

Grapevine Round1 AI; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ByteDance is seeking a Logistics Insurance Solution Specialist - Global Payment to manage logistics insurance operations for cross-border e-commerce merchants in SEA and the US. The role involves designing merchant-oriented insurance solutions, implementing risk control systems, and driving operational KPIs through data analysis.

This role requires bilingual communication in Chinese and English to support regional stakeholders.

Qualifications

• 5+ years of B-end merchant-facing operations experience.
• Proven experience in merchant needs analysis and solution design.
• Fluency in both Chinese and English.

Responsibilities

• Design merchant-oriented insurance solutions for cross-border e-commerce.
• Implement risk control systems and monitoring.
• Drive operational KPIs through data analysis and reporting.

Skills

Merchant operations

Merchant needs analysis

Bilingual (Chinese & English)

Job description

Logistics Insurance Solution Specialist - Global Payment

ByteDance is seeking a specialist to manage logistics insurance operations for cross-border e-commerce merchants in SEA and the US. The role involves designing merchant-oriented insurance solutions, implementing risk control systems, and driving operational KPIs through data analysis. Candidates must possess significant B-end operations experience and the ability to bridge complex merchant needs with actionable insurance products. This role requires bilingual communication in Chinese and English to support regional stakeholders.

ByteDance is seeking a specialist to manage logistics insurance operations for cross-border e-commerce merchants in SEA and the US. The role involves designing merchant-oriented insurance solutions, implementing risk control systems, and driving operational KPIs through data analysis. Candidates must possess significant B-end operations experience and the ability to bridge complex merchant needs with actionable insurance products. This role requires bilingual communication in Chinese and English to support regional stakeholders.

Must haves

• 5+ years of B-end merchant-facing operations experience
• Proven experience in merchant needs analysis and solution design
• Fluency in both Chinese and English

About the company

ByteDance is a major global technology company and owner of TikTok.