Logistics Customer Support & Fulfillment Specialist

A. P. Moller - Maersk Group; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

A. P. Moller - Maersk Group in Singapore is seeking a detail-oriented Logistics Administrator to support order fulfilment, inventory, and shipment activities.

You will liaise with customers and operations to resolve issues and ensure timely information flow. The role requires a Diploma/Degree in a relevant field, 1 year of logistics experience, proficiency in MS Office and WMS/Exceed, and strong communication with internal and external customers.

Qualifications

• Diploma or degree in Business Studies/Administration/Management, Logistics/Transportation or equivalent.
• At least 1 year of relevant logistics industry experience.
• Proficient in MS Office and Warehouse Management System (WMS/Exceed).
• Strong verbal and written communication; able to liaise with internal and external customers.
• Team player capable of working in a fast-paced, pressured environment.

Responsibilities

• Liaise closely with customers and operations team on order fulfillment, inventory & shipment related activities.
• Work closely with operations team to provide information/feedback to customers on operational issues and coordinate to resolve all issues.
• Generate KPIs and transactional reports to internal and external customers on a timely basis.
• Verify vendor invoices and liaise with vendor for discrepancies.
• Monitor the usage of warehouse supplies and raise POs for replenishment.
• Coordinate urgent order fulfillment with customer, operations and transporter.
• Ensure the accuracy and timely update of system transactions.
• Perform other required duties or tasks as assigned by manager.
• Maintain compliance with all company policies and procedures.

Skills

Verbal and written communication

Team player

Education

Diploma/Degree in Business Studies/Administration/Management, Logistics/Transportation or equivalent

Tools

MS Office (Word, Excel, Outlook)

WMS / Exceed System

Job description

A. P. Moller - Maersk Group in Singapore is seeking a detail-oriented Logistics Administrator to support order fulfilment, inventory, and shipment activities.

You will liaise with customers and operations to resolve issues and ensure timely information flow. The role requires a Diploma/Degree in a relevant field, 1 year of logistics experience, proficiency in MS Office and WMS/Exceed, and strong communication with internal and external customers.