Logistics Customer Service Specialist – Shipments

NCS LINE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Benefits offered by this job

Career growth

Benefits package

Ambience working environment

Job summary

NCS LINE SINGAPORE PTE. LTD. is seeking a Logistics Coordinator to manage and coordinate both Sea and Air shipments, ensuring documentation accuracy and timely updates.

You will liaise with customers, shipping lines, transport teams, trucking partners and overseas offices to ensure smooth pick up and delivery. Requirements include at least 2 years' experience in freight forwarding and import/export, with strong communication skills, and the ability to start immediately or on short notice.

Qualifications

• Min. 2 years' experience in freight forwarding, import/export, OOG, DGR procedures and permits declaration.
• Experience in handling project shipments is a plus.
• Excellent communication and interpersonal skills.
• Team player with proactive attitude.
• Able to start immediately or on short notice.
• Singaporean and PR only.

Responsibilities

• Manage and coordinate both Sea and Air shipments.
• Coordinate and resolve shipment issues to ensure smooth operations.
• Communicate with customers, shipping lines, transport teams, trucking partners and overseas offices.
• Ensure customer requirements are met and updates/documentation are accurate.
• Support month-end closing and ensure timely handling of shipments.
• Follow up with carriers on any discrepancies or issues.
• Respond to customer inquiries and handle complaints with tact.

Skills

Logistics coordination

Shipping coordination

Customer service

Communication skills

Team player

Education

O'Level

CSOC/OPSOC certificate

Tools

Freight forwarding software

Job description

NCS LINE SINGAPORE PTE. LTD. is seeking a Logistics Coordinator to manage and coordinate both Sea and Air shipments, ensuring documentation accuracy and timely updates.

You will liaise with customers, shipping lines, transport teams, trucking partners and overseas offices to ensure smooth pick up and delivery. Requirements include at least 2 years' experience in freight forwarding and import/export, with strong communication skills, and the ability to start immediately or on short notice.