Logistics Customer Service Executive — Shipments & Accounts

ANRADUS PTE. LTD.; Singapore; On-site; SGD 28,435 - 34,060; Full time

Job summary

ANRADUS PTE. LTD. is seeking a Customer Service Executive based in Jurong East, Singapore. The role involves managing customer accounts, resolving issues, and delivering outstanding service while coordinating seamlessly with vendors.

The ideal candidate has at least 1 year of relevant experience, strong communication skills, and the capability to work in both team and independent settings. Logistics experience is a plus. The position offers a competitive salary package and is a permanent role.

Qualifications

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics background is advantageous.

Responsibilities

• Manage and coordinate customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments.
• Utilize excellent multitasking skills.

Skills

Good communication skills

Teamwork

Multitasking skills

Job description

ANRADUS PTE. LTD. is seeking a Customer Service Executive based in Jurong East, Singapore. The role involves managing customer accounts, resolving issues, and delivering outstanding service while coordinating seamlessly with vendors.

The ideal candidate has at least 1 year of relevant experience, strong communication skills, and the capability to work in both team and independent settings. Logistics experience is a plus. The position offers a competitive salary package and is a permanent role.