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Kaleido Jewellery is seeking a proactive operations professional to manage omni-channel inventory, replenishment planning, and product setup across online and retail channels.
You will coordinate with stores, warehouses and marketing to ensure stock availability, accurate data, and smooth TikTok Live sessions, while producing regular replenishment and performance reports.
Kaleido Jewellery is a growing fashion jewelry retail brand, and we're looking for a proactive team player with a can-do attitude who enjoys solving problems and keeping operations running smoothly.
Drive seamless coordination between online (Shopify, TikTok Shop) and retail store operations to ensure consistent stock availability and customer experience across all channels.
Align inventory and fulfillment strategies across online and offline touchpoints to support omni-channel sales initiatives.
Liaise with retail store teams and e-commerce stakeholders to synchronize promotions, stock levels, and product launches across channels.
Monitor and maintain inventory levels to ensure optimal stock availability across online and retail channels.
Prepare and execute weekly store replenishment plans based on sales performance and inventory levels.
Coordinate stock replenishment activities with warehouse packers and relevant stakeholders.
Conduct monthly demand planning to ensure sufficient stock coverage for upcoming sales periods, including TikTok Live events and campaigns.
Perform stock allocation across stores and channels based on sales trends and inventory requirements.
Assist in stock takes, inventory reconciliation, and housekeeping of inventory records.
Create and maintain product SKUs in the inventory system.
Launch and set up new products accurately and promptly across all sales channels.
Update and maintain product catalogues, product information, and inventory records.
Ensure data accuracy across inventory and product management systems.
Prepare product selections, stock allocations, and inventory setup ahead of scheduled TikTok Live sessions.
Coordinate with the marketing team to ensure featured products are adequately stocked and ready for live sessions.
Monitor stock levels during TikTok Live sessions to prevent overselling and address inventory issues in real time.
Track and report on stock movement and replenishment needs following TikTok Live sessions.
Prepare and schedule deliveries to stores and other locations, including replenishment tied to TikTok Live and online campaign demand.
Extract, analyze, and prepare bestseller and replenishment reports across online and retail channels.
Conduct basic stock analysis to identify inventory opportunities and risks.
Follow up closely on replenishment, delivery schedules, and inventory discrepancies to ensure timely resolution.
Strong understanding of inventory management, logistics operations, and omni-channel retail coordination.
Familiarity with e-commerce platforms (e.g. Shopify, TikTok Shop) and interest in livestream commerce operations is a plus.
Meticulous, organized, and highly attentive to detail.
Strong follow-up skills with the ability to manage multiple tasks, channels, and deadlines simultaneously.
Ability to work collaboratively with cross-functional teams, including retail store staff, marketing, and warehouse personnel.
Comfortable working flexible hours to support TikTok Live sessions where required.
Good command of English and strong communication skills.
High proficiency in Microsoft Excel, including data management and analysis functions.
Any experience in inventory control, logistics, merchandising support, or supply chain operations.
Experience in retail, fashion, accessories, or jewelry industries.