Living Donor Kidney Transplant Coordinator

SingHealth Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The SingHealth Group is seeking a Living Donor Kidney Transplant Programme Coordinator to manage end-to-end coordination, evaluation, and preparation for living donor kidney transplantation. You will liaise with patients, donors, and a multidisciplinary team to ensure safe, timely progression through the evaluation and preparation pathway, including post-donation follow-up.

Key responsibilities include triage, counselling, scheduling investigations and visits, and maintaining programme data.

Qualifications

• Degree or Diploma in Nursing, or Degree in Life Sciences, Psychology, or Social Work.
• Experience in healthcare coordination, case management, or patient-facing clinical roles preferred.
• Strong interpersonal and communication skills, with the ability to support patients through complex and sensitive decisions.
• Proactive, organised, and able to manage multiple cases in a fast-paced environment.
• A collaborative team player with strong problem-solving abilities.
• Willingness to perform on-call duties on a rotational basis.
• Proficiency in multiple languages and prior healthcare experience will be an advantage.

Responsibilities

• Receive referrals and establish first contact with patients and prospective donors within stipulated service standards.
• Conduct structured triage and preliminary eligibility assessment, with appropriate escalation to transplant physicians.
• Provide clear, compassionate counselling to patients and donors on transplant processes, risks, expectations, and decision-making considerations.
• Coordinate and schedule all required investigations, consultations, and transplant evaluation clinic visits.
• Monitor clinical progress, investigation outcomes, and overall case status throughout the evaluation phase.
• Proactively track and manage cases to minimise delays and ensure timely progression through the transplant pathway.
• Prepare and ensure completeness of documentation for Transplant Ethics Committee submission and approval.
• Coordinate the peri-operative and pre-admission processes for living donor transplantation.
• Work with multidisciplinary teams to plan and schedule transplant surgeries, supporting optimal utilisation of programme resources and throughput.
• Maintain accurate programme databases and support data reporting requirements.
• Participate in rotational on-call duties for deceased donor kidney transplant activation.
• Coordinate urgent evaluation and preparation of transplant recipients during activation.
• Ensure timely and safe processes during emergency transplant workflows
• Work closely with a multidisciplinary team including doctors, nurses, and allied health professionals to deliver holistic patient care
• Partner with programme executives to support smooth day-to-day operations
• Contribute to quality improvement initiatives, education, and research activities within the transplant programme
• Undertake additional responsibilities as assigned to support the ongoing development and delivery of the kidney transplant programme

Skills

Healthcare coordination

Patient communication

Multidisciplinary teamwork

On-call readiness

Problem solving

Education

Nursing degree or Diploma

Life Sciences / Psychology / Social Work degree

Job description

The SingHealth Group is seeking a Living Donor Kidney Transplant Programme Coordinator to manage end-to-end coordination, evaluation, and preparation for living donor kidney transplantation. You will liaise with patients, donors, and a multidisciplinary team to ensure safe, timely progression through the evaluation and preparation pathway, including post-donation follow-up.

Key responsibilities include triage, counselling, scheduling investigations and visits, and maintaining programme data.