Linux/UNIX Systems Support Engineer – 24x7 Airport Project

ES RECRUITMENT PTE. LTD.

Singapore

On-site

SGD 36,000 - 58,000

Full time

7 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

ES RECRUITMENT PTE. LTD. invites IT graduates to join as Systems Executive on an immediate 1-year project at Changi Airport.

You will provide operational support to the system infrastructure and assist clients with technical issues in a fast-paced airport environment. The role covers production support, troubleshooting via phone, email, and web, and coordination with Tier 2. Expect to work standby on 24x7 shifts; exposure to UNIX/Linux, Exchange migrations, and on-site hardware tasks such as TV

Qualifications

Min Diploma in IT with 2-3 years IT systems support experience.
Motivated with challenger spirit and leadership encouraged.
Excellent troubleshooting and customer-handling skills advantageous.
Willing to work on 24x7 standby duties and on ladders for mounting TVs.

Responsibilities

Provide technical support to customers.
Identify and escalate priority issues per client specs; process service requests.
Create and maintain procedural documentation.
Provide troubleshooting via phone, web tools, and email.
Advise customers on product usage and resolve user issues.
Act as liaison between customers and Tier 2 support.
Handle mailbox migrations between Exchange systems for customers.
Perform health checks and monitor system availability.
Provide operational support to system infrastructures.