Life Sciences Field Service Engineer – Installations & Support

Leica Microsystems; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Leica Microsystems in Singapore seeks a Field Service Engineer to support SEA & Taiwan region, installing, maintaining and repairing medical imaging equipment.

You will travel 20-30% within the territory and nearby locations, work on-site at customer sites, and ensure service quality aligns with SLA while collaborating with cross-functional teams and channel partners to deliver outstanding support.

Qualifications

• Experience in Field Service Delivery operation, especially in medical devices and healthcare equipment industry.
• Minimum 5 years of experience in field service delivery function.
• Good team player with excellent communication and interpersonal skills.

Responsibilities

• Drive growth in service business and meet all service metrics.
• Work with cross-functional teams, global technical teams and channel partners.
• Ensure customer satisfaction and SLA delivery.

Skills

Field service delivery

Medical devices

Healthcare equipment

Communication

Customer service

Tools

SFDC Service Lightning

Job description

Leica Microsystems in Singapore seeks a Field Service Engineer to support SEA & Taiwan region, installing, maintaining and repairing medical imaging equipment.

You will travel 20-30% within the territory and nearby locations, work on-site at customer sites, and ensure service quality aligns with SLA while collaborating with cross-functional teams and channel partners to deliver outstanding support.